Plan to fail, or Fail to Plan – erp success is possible In Dubai with Synergy Software Systems

February 22nd, 2012 by Stephen Jones Leave a reply » An interesting article by Eddie R Williams who has over 20 years of experience as a project and program manager for system/software engineering and Information Technology (IT) development and management. he makes the pionjt that failure does nto ahve to the norm and that professioanl proejct management does make a difference.  With around 40 years experience myself in this field I have extracted some points that I believe are worrh noting.

  The percentage of failed projects in the past and the current percentage of projects, small and large, including ERP, are still failing ……….

Here are the top 10 reasons most projects and programs become troubled and/or fail:

  1. The absence of senior management’s support and commitment
  2. The lack of competent and knowledgeable leadership
  3. Unrealistic or inadequate planning
  4. The lack of consistent communications and training
  5. Failure to clean up complex business processes (re-engineering) prior to implementing new systems such as ERP
  6. The absence of complete, stable, and mutually agreed-to and approved requirements
  7. The absence of requirements management–business, user, functional (product/system, application, etc.)–and alignment of the project to business needs
  8. The absence of a good architecture, or high-level design, to determine priorities and functionality releases for a system or product
  9. Core team not built with the appropriate skill sets, considering availability, retention, backup, and resource planning
  10. Not addressing risk identification and management up front, early and continuing throughout a project and program. Contingency planning being an afterthought. Projects proceeding forward at go, no-go decision points when significant issues and problems existed or had not being resolved. Serious downgrades to meet unrealistic expectations, marketing schedules, and deadlines


Obtain written and documented support and commitment from senior management. (This also ensures that business management, Subject Matter Experts (SMEs), and users will be expected to participate.)

You can decrease project failure rate where it starts–with your attitude, belief, and resulting behavior and actions


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