Archive for October, 2012

Prophix Corporate Performance Management (CPM) Seminar – U.A.E., Dubai, Abu Dhabi

October 29th, 2012

Are you stuggling to complete the annual budget cycle, facing increased compliance controls, wondering how you are going to get the year end close completed on time? Find out how Prophix  (Corporate Performance Management )software addresses all these familar challenges and then you can worry about which New Year’s party to attend rather than worry about head office deadlines and auditors!

Prophix is known for its ease of use, and speed of implementation compared with other CPM solutions. Built on the Microsoft technology stack it leverages all of the tools SSAS, SSIS< SSRS and can be linked wih Power View, Power Pivot, SharePoint etc.

Register now to secure a place for your management team at one of our informative free, half day seminars in November  that will feature key note speakers from Prophix, and Microsoft and a live demonstration by Synergy Software Systems.

There is always high demand for places at Synergy’s seminars, so please register early to avoid disappointment.

Skype for Windows 8

October 28th, 2012

The Skype team announced that Skype will debut on the Windows Store this Friday, the same day Windows 8 and Windows RT hit retail availability.

Dynamics Ax 2012 R2 – coming soon to the U.A.E.

October 28th, 2012


Expected release date: 1 December 2012

1. Manage global operations through a single deployment and thereby trim overall deployment costs and still manage operations in several countries with shared infrastructure.

2. More localization which includes , China, Japan, India, Brazil, Russia, Poland, Czech Republic, Hungary, Latvia, Lithuania and Estonia.

3. Data partitioning capabilities to allows effective sharing of data between business units.

4. More powerful business intelligence. New KPIs, integration with Power view and data visualization technology of MS SQL Server 2012.

5. Improved workforce management, talent and central resource skills repository management process.

6. Many enhancements for ALL areas – Manufacturing, Retail, Public Sector and Professional services firms.

What’s new in R2?

A significant investment to expand the capability of AX across the application footprint. I’ve grouped these into 4 focus areas, which are highlighted below

  • Manufacturing – Improve manufacturing operations for process manufacturing. In this release new capability for management of potency, traceability and product batch sequencing to help process manufacturing customers to streamline their operations. Potency management enables management of the concentration of an active ingredient through the entire manufacturing process. In addition, the improvement of traceability where important attributes are generated and captured during the manufacturing process can also be transferred to subsequent lots.
  • Retail – Manage your assortments across channels in your retail operations. New multi- and cross-channel capabilities for retail organizations, including catalogue management, cross-channel workflows, and integrated sales channel management will include a new “out of the box” web storefront offering based on the new version of SharePoint 2013 to let customers  provide modern and integrated web commerce experience across different devices to their customers and is fully integrated into Microsoft Dynamics AX 2012.
  • Public Sector – Simplifying the financial budgeting process in public sector organizations. Combining the power of Microsoft Excel with the power of the workflow engine inside of Microsoft Dynamics AX 2012,to support new capabilities in budget formulation with workflow approvals, flexible tracking, and reporting. R2 will enable complex budgetary requirements using Microsoft Excel as well as integration with financial budget transactions, position and payroll data to enable budgetary control.
  • Professional Services – Improve utilization of resources across your organization. Improvements in the intercompany scheduling capability of project resources will specifically benefit services organization with resources and projects across multiple entities and will improve utilization of your resources.
  • HR – Gain efficiency in workforce management. We continue to invest in the Human Capital Management (HCM) capabilities to improve employee lifecycle management, including enhancements in position control with tighter budget integration..
  • Improve business insights for all users in the context of their work. This ranges from easy operational reporting, to measuring business performance through Key Performance Indicators (KPIs) and benchmarking as well as to providing deep analysis and actionable insights powered by new rich visualizations technology. Specifically, in this release:
    • New and updated KPI content – where we deliver a set of new and updated KPIs that will come with the SQL BI cubes shipped with the release. These KPIs will surface on the different role centers.
    • Enabling the new Power view technology introduced in Microsoft SQL Server 2012. This will help users to discover new insights through a highly interactive and familiar data visualization technology.
  • Increase global reach and simplify international operations – Microsoft Dynamics AX is used by customers across geographies – customers that themselves utilize Microsoft Dynamics AX to manage their operations across many different geographies. In this release:
    • Increased the global reach of Microsoft Dynamics AX 2012 by adding localization for 11 new markets (Brazil, Czech Republic, China, Estonia, Hungary, India, Japan, Latvia, Lithuania, Poland, and Russia), extending the reach for Microsoft Dynamics AX 2012 to support 36 localizations worldwide.


Figure 1: Arabic and Japanese UI

    • Reduced complexity for those organizations that increasingly operate their business throughout multiple countries by simplifying centralized deployments. Microsoft Dynamics AX 2012 already supports sharing of data, with the concept of data partitioning, to isolate data of individual units/companies, while still reaping the benefit of a shared infrastructure.
  • Continue to simplify the application lifecycle. From simplifying single instance international ERP deployment scenarios up to simplifying setup and functional implementation with new and improved lifecycle services.
    • Code Analyzer will help analyze the performance of custom code based on rules in the design phase of an extension by customers or partners.
    • Data Migration Framework will support import, export and migration of data to/from Microsoft Dynamics AX 2012 in the deployment phase. It will cover over 20 scenarios including: customer, vendor, product, employee, BOM, open sales and purchase order data, which can be extended by partners and customers.
    • Diagnostics Framework to analyze data collected from the installation’s servers based on rules. To be used in the maintenance phase of your Microsoft Dynamics AX 2012 environment(s).

A recent McKinsey research shows that the largest companies headquartered in developed economies currently derive only 17% of their revenues from emerging markets, even though these markets represent 36% of global GDP. Moreover, despite advantages in scale, technology, and access to capital, multinationals often lose out to more nimble local competitors. There are huge opportunities still untapped – significant growth is predicted, with GDP expanding from $12 to $30 trillion by 2025 – and 2 billion new consumers to enter the world market!

Data Partitioning

 What are the options and benefits of sharing data?

A single instance deployment provides the IT-side of the house with the opportunity to share IT infrastructure between the legal entities; this could drive down costs of the deployment. In addition to IT efficiencies, business operations benefit by sharing data and business processes across legal entities. Business efficiencies and benefits include:

  • Management of vendors, customers and employees can be handled centrally, streamlining these relationships on a global basis
  • Management of product information is centralized, including release management of the products to the individual organizations
  • Intercompany business is automated for processes including sales, purchasing and the corresponding financial transactions
  • Services, including central AR, AP and procurement, are shared

How does this work? What data is being shared and what is not?

Organizations in a single instance deployment use the same code base and system settings. These organizations have shared application data including parties, products, and locations. The transaction data such as sales orders or customer and vendor data is specific to each legal entity.

When is it beneficial to isolate data?

In certain, specific cases, organizations do not want to share data and processes between all companies. But these organizations do want to achieve IT efficiencies by running on a shared infrastructure. This scenario is typical in holding organizations with divisions that have little in common, yet have a strong identity, and are supported by a central IT organization. Sharing data between these divisions would not lead to efficiencies.

Data partitioning gives organizations the best of both worlds and is planned to be available in R2!

In the planned R2 release, organizations have a choice with data partitioning. Data partitioning makes it possible to divide application data into partitions of organizations. You will be able to share application data and processes between organizations within a partition but not across partitions (see this scenario illustrated in Figure 1).

Figure 1: Data Partitioning in Microsoft Dynamics AX 2012 R2

The table below illustrates the differences between three deployment alternatives: single instance, single instance with data partitioning and multiple instances. In the last scenario, you could use data partitioning as well.

Entities/deployment Single instance Single instance with partitioning Multiple instances
Application data and processes Shared across all Legal Entities (LE) Shared across LEs within a partition. Isolated across LEs in separate partitions. Shared across LEs within an instance. Completely isolated across instances
Master data management Global master data such as parties, products is shared across LEs Global master data such as parties, products is shared across LEs within a partition Global master data such as parties, products is shared across LEs within an instance. Completely isolated across instances.
Meta data and customizations Same across all legal entities Same across all legal entities Unique per instance
IT infrastructure (includes servers, middle tier) Single Single Multiple
Database Single Single Multiple

Table 1: Comparison between deployment alternatives

U.A.E. to introduce Annual Health Checks for Professional Drivers

October 28th, 2012

A new UAE federal law will come into effect by 2013 and require that professional drivers will have to pass an annual, mandatory, medical test to obtain the necessary permits to work as professional drivers in the country.

It covers all categories of drivers e.g.  taxi drivers, bus drivers, heavy vehicle and pick up drivers, as well as chauffeurs and domestic drivers. It does not appear to extend to salesmen and PROs.

Those with certain health conditions such as heart ailments, diabetes and epilepsy will not be able to continue with their jobs.

Prophix Conference Amsterdam 2012

October 21st, 2012

A very successful conference with lots of interest in the many enhancements and the future road map. The Detailed Planning module has found application beyond personnel planning into areas such as revenue planning, asset planning, contract planning etc.  Smart monitor, Prophix for Excel, a look ahead to additional features e.g. for consolidation, and for mobility indicate the tremedous focus on continuous product enhancement.

Gitex 2012 – thank you for visiting Synergy Software Systems

October 21st, 2012

What a great week! Thank you to the numerous visitors who stopped by, and to all those who worked so hard to make this such a success.

SQL CU updates October 2012

October 21st, 2012

Cumulative Update #9 for SQL Server 2008 R2 Service Pack 1 contains a roll-up of hotfixes released since the initial release of SQL Server 2008 R2 SP1.

Cumulative Update #3 for SQL Server 2008 R2 Service Pack 2 contains a roll-up of hotfixes released since the initial release of SQL Server 2008 R2 SP2.

Cumulative Update #4 for SQL Server 2012

The 4th cumulative update release for SQL Server 2012 is now available for download at the Microsoft Support site. Cumulative Update 4 contains all the SQL Server 2012 hotfixes which have been available since the initial release of SQL Server 2012.

To learn more about the release or servicing model, please visit:

Prophix Conference Amsterdam 2012

October 16th, 2012

With Gitex in full swing at the Synergy stand in Dubai I find myself in non stop pouring rain in Amsterdam. Its been worth it. 

Experienced partners from around the globe ensure informed discussions. A contingent of Prophic senior managment led by CEO Paul Barber has outlined the tremendous road map enhancements to come, some as early as the end of this month and more for early next year.

Its very encouraging to see how seriously the company takes customer and partner feedback into account to understand what really matters to the end users and financial controllers.

The conference started with partner awards for exceptional wins, whcih is always good for morale, and an update of overall company performance which continues to show healthy growth. A good example is Revlon’s decision to purchase Prophix to work with Dynamics Ax across the group.

Its not all been work, a brisk walk through Amsterdam led to Cafe Amsterdam an old pumping station now a fine restaurant. Tonight we will visit one of the best restaurants in Amsterdam De Silveren SpiegelThe Silver Mirror. With temperatures down to 11 deg and continuous rainfall and a Dubai wardrobe I am hapy to note it is a lot, lot nearer to our hotel! These events help to cement partner relationships and mutual support and builds the confidence needed for future collaboration on multi-geography implementations.

Next month we will be holding half day seminars in Dubai and Abu Dhabi – Register to lear how to close your year end faster, hear a thought leadership presentation, and also hear about the latest news about the Microsoft technology stack, see a live demonstration and hear from a major user operating across this region. Book early to secure a place.

(Its a busy week for Synergy management and sales team so please be patient if we take a little longer answering emails this week.)

Synergy Software Gitex 2012

October 16th, 2012

What a great start to the conference – literally hundreds of visitors to our stand. Some of the solutions that are creating a lot of interest:

  • Schlage Handpunch  for Access control together with Interflex software for exceptional Time and Attendance management and other new access control options kept the team busy as visitors queued up to try. Many features that cannot be matched. and of course we integrate to our HR, Payroll  and Sunsystems financial solutions.
  • Microsoft Dynamics CRM–  The many enhancements in Dynamics CRM 2011 and the familiar Microsoft ease of use and integation has delivered huge growth in users over the last year and this year adoption  is expected to grow even faster. Transactional business systems and sales analysis do not deliver the same bottom line business benefits as a system with business processes configured to  work the way you do, to provide better customer service,  more informed and targetted marketing, and that focuses on understanding and strengthening customer relationships rather than just focus on financial analysis of transactions.
  • Prophix Corporate Performance Management; automate and manage the budget process, close your month and year end faster, simplify and automate consolidation, undertake detailed planning, ensure compliance.  All built on Microsoft technologies that leverage SSAS, SQL, Excel,  SharePoint. Understand the significant  difference between the structured presentation of information delivered by Prophix Corporate Performance Management and traditional BI tools. Register for our seminars next month.
  • Asset Management: More functional and easier to use and lower cost  than most erp FA registers, with more flexible depreciation options, and ability to configure the system to hold additional data relevant to your business.  The solution has addiitonal modules for mobile asset count, integration to RFID readers for auto tracking of assets, Planned maintenance, Project Managment Accounting for Capital Projects
  • IT Policy , Enforecment Audit and Compliance. Government pharmaceuticals, financial services, health care are such some of the sectors where robust and compliant systems are essential. We offer a unique set of monitoring and control solutions, as well as unmatched failover disaster recovery.
  • Intralinks is a  solution for encrypted document sharing and collaborationin a secure workspace. It is used by around 2 million users at any given time. The SaaS model lets you use  it for just as long as you need, with just the right number of users for the task in hand  maybe a merger or an acquisiton, or a new product launch or a sensitive large tender, or contract.  Vary the number of users by project etc  and set precise rules on who can see and do what, when.

Still time to meet with us and we have not run out of coffee yet!

Synergy Software Systems at Gitex, Dubai – please drop by and say Hi!

October 11th, 2012

Synergy Software Systems invite you to visit our stand at Gitex 2012.

 Stand D70-20  to D7-22

 Tell us about your business and what would help

 Whether you want  to automate your budget processes, enforce compliance, tighten security, better manage your assets, reduce costs, improve client relationships, go mobile, add BI, find out what is all the fuss about SaaS and the cloud, and BPM and Big data  or just  a chat and a cup of coffee then you are welcome to meet Jennifer and her team!

 GITEX is a once a year opportunity to gain insight on how the latest technologies and software solutions can give you a competitive edge with less effort. Synergy Software Systems has implemented world class solutions in the region for 21 years and continues to deliver proven, robust systemswhich are  backed by outstanding support. That’s why our customers say “Go with Synergy and sleep at night”

 If you would like to pre-arrange a meeting at a specific then please let me know by return email

or call 009714 3365589 and ask for Sharmilli

  “Working together”