CRM 2013 some less well known features

March 3rd, 2014 by Stephen Jones Leave a reply »

Microsoft Dynamics CRM 2013 Language Packs contain translated text, such as labels, error messages, and Help. This lets you view Microsoft Dynamics CRM in a language other than the base language.

The Microsoft Dynamics CRM 2013 List component for SharePoint makes available to you the Microsoft Dynamics CRM documents that are stored on SharePoint in a format that has the look and feel of Microsoft Dynamics CRM. This feature also enables Microsoft Dynamics CRM to automatically create folders that will be used to store documents related to Microsoft Dynamics CRM records on SharePoint.

The Email Router is an interface between the Microsoft Dynamics CRM system and one or more Exchange servers or POP3 servers for incoming email, and one or more SMTP or Exchange servers for outgoing email. Email messages come into the Microsoft Dynamics CRM system through the Email Router.

The three main components that can be installed during Email Router Setup are as follows:
•Microsoft Dynamics CRM Email Router Service
•Microsoft Dynamics CRM Email Configuration Manager
•Microsoft Dynamics CRM Email Rule Deployment Wizard

Microsoft Dynamics CRM is the essential business tool to help you stay connected and productive wherever you are. USe the Microsoft Dynamics CRM 2013 mobile app to stay up to date with your customer info—even when you’re on the go. Arrive prepared for every appointment, and update your: notes, tasks, contacts, accounts, leads, and opportunities while the details are still fresh in your mind.

•Access your activities, accounts, contacts, leads, and opportunities from an easy-to-use dashboard
•Quickly enter customer data with only a few taps
•Track progress for key performance indicators visually with charts
•Access your personalized views so that you see the data most important to you
•Instantly access the information most important to you by pinning tiles to your Start screen or app dashboard


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