Archive for April, 2015

Synergy MMS- MEA support from Deyafa Systems

April 29th, 2015

Systems Associates, Inc. (“SAI”) has officially announced the establishment of Synergy Software Systems/Deyafa (“Deyafa”) as their exclusive distributor of SynergyMMS in the Middle East/Africa & Indian Ocean.

Stnergy MMS is cloud based, feature rich and low cost Hotel maintenance and facility management system that runs on mobile devices.

Synergy Software Systems, based in Dubai, UAE, has been in business for almost 25 years and many members of their staff have extensive experience in the hospitality industry with major hospitality groups across the region. Deyafa Systems is dedicated to the Hospitality sector and represents Synergy Software Systems solutions with their full technical backing.

SAI collaborates with Deyafa for its Synergy MMS solution for the MEA region, and their team is trained and certified by SAI to meet the needs of their customers in the region. Deyafa has demonstrated the professionalism that SAI also strives to deliver and SAI is aconfident that the MEA/IO market will enjoy the advantage of their expertise and long experience together with Deyafa’s local presence.

Effective May 1, 2015, Deyafa will wholly manage the sales, implementation, training, billing and Tier 1 technical support for SynergyMMS in MEA/IO. SAI remains in close partnership with Deyafa to provide Tier 2 technical support as required.

SAI look forward to our continued relationship with its MEA clients and welcome Deyafa to offer combined efforts in support of SynergyMMS.

In the next few days, Synergy MMS clients you will receive a communication from Deyafa containing contact and other account-related information. If you have any questions, please feel free to contact us at your convenience.

Kind Regards,

John M. Clark
Sales & Marketing Director
+1 419-728-1926 (direct)

KeyedIn Projects Version 5.8 – released today

April 29th, 2015

The cost effective, cloud based Keyed-In solution for project management , is now even better value for money.

KeyedIn Projects Version 5.8. This is our biggest release to date offering new features and improvements to existing features, including:
• Auto scheduling and auto emailing of reports
• Single sign-on
• Drill down on widgets with image and PDF output options
• Individual widget configurations now available at different levels in the project hierarchy
• Re-engineered strategic resourcing interface including the option to edit supply in-line
• Forecasting using named resources as well as roles
• New project deliverables tab with more graphical user interface
• Major report writer improvements including “OR” filters
• Report preview now available during custom report creation
• Enhanced task Gantt printing
• Editable grids on resource and project administration
• De-centralised administration support allowing projects to be added into your own security group
• Safari and IE 11 support
• XLXS output for Excel
• Multi-currency QuickBooks integration
Non Opt-in Features:
Please note, a number of new features are mandatory and will be visible to all users once the upgrade has taken place. These include:
• Editable grids for Project and Resource admin screens
• Highlighted hyperlinks
• Task Gantt Printing
• Capability Tab – Navigation changes
• New Fields on Timesheet Approval and Submissions
• XLXS output for Excel

Management Reporter 2012 CU12 RTM (version 2.1.12000.26) – ask Synergy Software Systems, Dubai

April 25th, 2015

Management Reporter 2012 CU12 RTM (version 2.1.12000.26) is formally released
This is a Quality Release(QR) focusing only on bug fixes .

CU12 contains all of the enhancements and bug fixes from CU11 Hotfixes 1-4, including:
• Indication of currently active reporting tree node
• Added the ability to use BASE+1:12 in the column definition
• Report generation performance improvements
• Additional fixes for product defects

It also includes the additional fixes that were added post CU11 Hotfix 4:
• Ability to exclude NP rows from exporting to Excel by disabling the export of formulas
• Ability to export NP rows at the Account and Transaction detail levels
• Additional fixes for exporting to Excel where you would receive an operand error when exporting with formulas enabled
• Additional fixes for product defects

Prophix 11, Service Pack 4 is now available from Synergy Software Systems, Dubai

April 21st, 2015

We are pleased to announce the availability of Prophix 11, Service Pack 4 (SP4)

Prophix 11, SP4, brings new innovations in: Template Studio, Document Explorer and usability enhancements to user productivity. Highlights include:

Template Studio:
• Template Actions allow users to dynamically navigate from one template to another. For example, users can click on a high level chart in one template and have another template automatically opened.
Document Explorer:
• Enhanced Folder security to be more consistent with Windows 7 file security
• Ability to drag and drop folders (and the files in the folders)
• Ability to add a folder as a Favorite
Supporting Details
• New option to show only Line Item Schedules with a non-zero Adjustment line
Task Log:
• Improved access to the Task Log – users can access the task log from Detailed Planning Manager
• Ability to maximize and resize the task log
• Ability to stop the auto refresh (the new default setting) and to change the refresh frequency (every 10, 30, or 60 seconds)
• Ability to filter the task log based on the values displayed in any column

If you need a World class CPM solution that is productized with parameters for rapid installation and ease of use for the office of the CFO then contact us for more details and see the many related posts on this site.

009714 336589 -ask for Taha

Huge turnout for Microsoft Gulf Dynamics Summit 2015

April 21st, 2015

What a great day.
A packed conference programme, with peep into the Ax ‘7’ – Rainier – future for Dynamics Ax in an iconic venue, and the chance to catch up with so many people.

Microsoft Partner Account Manager, Ali Camci, in discussion with Synergy Software Systems Dynamics BDM, Bikram and Synergy Software Systems’, Executive Director, Jennifer Vaz.
Synergy, as a platinum partner, gave a key note speech ‘Powerful insights with Dynamics Ax” that showed off the features of Enterprise Portal. SharePoint, Power View, Power Bi, with a final Power Bi “Day in the life of HR’ extended analysis given by Jennifer – who needs no more introduction. This triggered a constant stream of visitors to our stand to see the live Power View demo on the Surface Pro 3. As a bonus we also showed Microsoft’s newly acquired Denizen dashboard solution.

This followed on from a well received presentation from Ms Alya Harbi of the Ministry of Health who managed to combine enthusiasm and clarity with a short sharp presentation of how Dynamics Ax is helping with the management and coordination of the logistics functions of multiple hospitals, clinics, and departments across the UAE.

SQL Server 2005 – only 1 year of support to go

April 18th, 2015

Server 2005 is about to ride off into the sunset. Before support ends on April 12, 2016, you’ll need a plan to migrate any remaining instances of SQL Server 2005. What about security? For the last 5 years of “extended support”, users have continued to receive free security updates but beyond that had to pay for all non-security updates and support. Next year, support ends completely, meaning no more hotfixes or security updates and therefore potential exposure to security vulnerabilities.

A database currently attached to an instance of SQL Server 2005 could be either backed up (or detached), and later restored (or attached) on top of an instance of SQL Server 2014, and SQL Server 2014 won’t complain as it typically did in the past when you tried to restore (or attach) databases across database engines more distant than n-2 major versions.

With SQL Server 2014, it is possible and supported by the Setup code, to do an in-place upgrade of an existing instance of SQL Server 2005 without having to upgrade it first to any intermediate version (2008/2008R2/2012) which would put it in the n-2 range.

The supportability of those upgrade methods (backup/restore, detach/attach, or in-place upgrade) are documented in the “SQL Server 2014 Support for SQL Server 2005” section of the Supported Version and Edition Upgrades topic in he documentation.

And there is a note in it which reads “When a SQL Server 2005 database is upgraded to SQL Server 2014, the database compatibility level will be changed from 90 to 100. (In SQL Server 2014, valid values for the database compatibility level are 100, 110 and 120.)”

When a database is upgraded from a previous version to SQL Server 2014, there’s an upgrade process which sequentially executes a chain of upgrade processes to get it from whatever version it was, up to what the storage engine in 2014 is coded to work with. The more recent the version of the legacy database is the lesser processes will have to be executed during that upgrade phase.

Assuming your starting version is SQL Server 2005, it will execute (as far as the compatibility level upgrade goes): function (the one that would bring it to the SQL Server 2008/2008R2 level) which upgrades the compatibility level of the database to 80 if it was set to a value lower than that. Or to 100 if the database being upgraded is either TEMPDB or MODEL (these cases only happen during an in-place upgrade) function (the one that would bring it to the SQL Server 2012 level) which upgrades the compatibility level of the database to 90 if it was set to a value lower than that. Or to 110 if the database being upgraded is either TEMPDB or MODEL function (the one that would bring it to the SQL Server 2014 level) which upgrades the compatibility level of the database to 100 if it was set to a value lower than that. Or to 120 if the database being upgraded is either TEMPDB or MODEL

So, for example, if your database in SQL Server 2005 had its compatibility level set to 70 or 80, and you don’t bump it up before upgrading it to SQL Server 2014, then the upgrade process will do it for you.

Denizen – bring Bower BI to your network

April 18th, 2015

Microsoft recently announced the acquisition of Datazen, a startup that took the concept of business intelligence and tried to make it more user-friendly with sharp design.

“Datazen is a mobile-first company at the forefront of this wave, with enterprise customers around the globe using its technology,” writes Microsoft’s Kamal Hathi in a blog entry.

Microsoft will use it to beef up Power BI the first product Microsoft released after Satya Nadella took over as CEO, and it is one of the big examples of Nadalla’s vision to “reinvent” productivity.

The strategy is simple: Power BI is run from Microsoft’s data centers as a cloud application. Datazen is designed to be installed at a customer’s site, on their own servers or in their own data center, and to be accessed from any device, from smartphones to PCs. This way, Microsoft can offer both varieties while sacrificing neither, and all of Datazen’s current software and apps will remain available in their current form, according to a post on Datazen’s website. PowerBI and Datazen will integrate more and more tightly as time goes on.

Current Microsoft SQL Server customers can download Datazen for no additional cost right now.

From a design perspective, Datazen furthers Microsoft’s new commitment to acquiring well-designed and visually appealing applications that people enjoy using, as seen with recent app purchases Sunrise and Acompli (now renamed Outlook for iOS).

“Our ambitions went beyond a laundry list of product features; we wanted everyone to enjoy and look forward to using Datazen as a part of their daily routine.” writes Datazen CEO Miljan Braticevic in his blog entry.

Microsoft sees this as a tremendous growth area, and it quickly gaining the tools and the technology to lock this market down.

Read more:

SQL 2014 sp1 bug

April 18th, 2015

The Microsoft company released SQL Server Service Pack 1 (SP1) on the April 15 anniversary of the database software’s launch. A bug surfaced soon after the release of SQL Server 2014’s first service pack, forcing Microsoft to temporarily disable downloads of the update.

“The SQL SSIS team has found an issue with SP1 installation when an SSIS catalog is present in the SQL Server instance,” Currently, clicking on the Microsoft SQL Server 2014 SP1 download links generates a Website error page. When the links are restored, customers can expect to see many of their issues addressed and squeeze more performance out of their SQL Server implementations.

Microsoft Dynamics CRM 2015 – Update 0.1 – ask Synergy Software Systems

April 18th, 2015

On Monday of this week, Microsoft released the Update Rollup 0.1 for Dynamics CRM 2015. (From this point forward, these will be referred to as “Updates” with the version number, rather than “Update Rollups”). See
A complete list of the 100+ fixes can be found near the bottom of that page as well. A significant portion of these fixes are related to mobile devices, including a dozen fixes for CRM for Tablets and ten more for Android 4.4 devices.

As always, we suggest you wait a few weeks after Update 0.1 is deployed to allow for thorough testing before implementing it into your production environment.

Meet us on Monday on our Platinum sponsor stand the Microsoft Dynamics Day to learn more about CRM 2015. If you have not yet booked for this free vent then call us! – places are almost full
April 20th, 2015
8:00 AM – 5:30 PM
Jumeirah Beach Hotel Conference Centre, Dubai UAE
Call: 009714 3365589 – Bindu or Sharmilli

What does 2015 hold in store for IT companies?

April 13th, 2015

Well the gloomy new is that Global IT spend is set to shrink by 1.3% in 2015: Gartner
The revised outlook is due largely to effects of the rising US dollar, it says.
Surprisingly perhaps its also predicted that Mobile software usage is about to plateau.
Meanwhile the mantra is cloud, mobility, social, predictive Big data analytics, wearable gadgets -(Apple phone) and the ‘Internet of things’.
We see a major shakeout of Dynamics Ax partners – the product has outgrown many. a broader deeper set of functionality and technologies results in more challenging projects, and the need for a different partner size and skill structure while meanwhile the cloud is changing revenue and cash flow cycles and sustainable business models.
We are happy to confirm that Synergy’s business focus and operations, is well suited to this new business paradigm and Microsoft Dynamics continues to be a year on year growing sector for us. A 100% local UAE team, and exceptional support, and mature consultants provides the platform.
If you are seeking partner for today, that consistently delivers, and will be there to support your future business growth then call us on 0097143365589.