Archive for June, 2016

Dynamics Ax 2012 r3 CU11 now available for Synergy Software Systems customers

June 30th, 2016

Microsoft Dynamics AX 2012 R3 CU11 is now available to our customers for download from Lifecycle Services. . Cumulative Update 11 build number is 6.3.4000.127.
The latest changes can be found in the What’s new in Microsoft Dynamics AX 2012 document available from us on request. There are enhancements particularly in Finance, Retail and WMS.

For detailed information on Microsoft Dynamics Ax 2012 R3 CU11 release, please refer to the release notes official KB document KB3157865

Please note, as happened for AX 2012 R3 CU10, the application version will show a different number of: 6.3.4000.123 if you apply CU11 to an existing install of Ax2012 R3. This is due to all the individual models that are applied to your system through the CU11 install. The one model indicating all models for CU11 has been applied has version number 6.3.4000.123. Using a slipstream process as detailed in the Installation guide will result in the single full model applied for CU11 with build number 6.3.4000.127. The Slipstream build is only available from the LCS updates tile. The version of your binary files will also have build number 6.3.4000.127 listed.

Check with us for known issues in cumulative update 11, or log into LCS by using CustomerSource account. Then, in the Issue search box, enter “CU11 known issue” as the query for Microsoft Dynamics AX 2012 R3.

Prophix 12 – Take CPM to the next level – with Synergy Software Systems, Dubai

June 28th, 2016

Designed with the user in mind, the new Prophix 2012 comes with enhanced ease of use with a web browser interface for access to Prophix from anywhere, on any device. Prophix’s web portal is now built with HTML5. While still providing the same level of power and depth of functionality that Prophix has always given to users. With the mantra that “B2B software should be as easy, intuitive, and beautiful as consumer apps”, Prophix conducted hundreds of hours of user testing. And it’s paid off – Prophix 12 feels both familiar and powerful, with less clutter yet more functionality. Prophix Version 12 is a Prophix Web Client based on HTML5 web architecture with a new modern web user experience, accessible from all major browsers (e.g. Chrome, Firefox, Internet Explorer, Edge, Safari). This solves deployment issues with geographically dispersed users without the need to use Terminal Services or Citrix technologies.

Dashboard studio, , has been overhauled to allow users to build their own dashboards that use data from Prophix 12 or external sources. Building features like drag-and-drop and a wide variety of data visualization options enhance the building and viewing process.The new Prophix Dashboard Studio provides self-serve dashboards and visualizations that directly integrate with Prophix data, workflow tasks, announcements and external URLs and databases. Innovative mash-ups to monitor key business processes and performance metrics may be created using data sourced from within Prophix or externally. Always be informed and make better business decisions with Dashboard Studio.
Dashboard Studio

Document Explorer

Both document explorer and dashboard studio are indicative of Prophix’s commitment to less clutter. Indeed, the document explorer has been given a face lift with quick discovery, sharing, and favourite options.

Ad hoc analysis and Workflow have also had a significant enhancement watch the video to learn more.

To find out more contact Synergy Software Systems, the Certified regional implementation and support partner.

Atlas, reporting for Dynamics Ax and Dynamics CRM – what’s new?

June 21st, 2016

One eagerly anticipated feature is a report scheduler which will enable end users to continue working in Excel as their reports refresh in the background.

As from the 1st of July, 2016, Globe Software pricing for Atlas changes. If you are on support then There is stil ltime to add new users at the current price.

Atlas and Power BI
Use Microsoft BI together with Atlas to visualize reports and KPIs. Microsoft Power BI is an excellent dashboard tool to visualize your data.

Why use Atlas together with Power BI?
Atlas enhances the experience and the use of your Microsoft Power BI solutions by preparing and getting the data quicker and more “live” than Microsoft Power BI offers out of the box.
With Atlas and Microsoft Power BI:
• Easier to prepare your data and connect to multiple data sources
• Better Ad hoc Reporting
• Getting access to your data faster and without coding
• Quick ROI

Atlas 6.1 is ready for AX7, and also support Microsoft CRM Online and quick filters.
You also have the ability to upload data from Atlas into Microsoft CRM Online.
Furthermore, you can also combine data from e.g. Microsoft Dynamics AX and Microsoft Dynamics CRM Online in one report with Atlas 6.

The finance department is not the only department that can enjoy from Atlas and take reporting to another level.

Introduction to Atlas and Dynamics CRM. for a Sales Managerf

for Marketing

Dubai-cross safely campaign

June 19th, 2016

Dubai Police are launching a new campaign – Cross Safely – which will run for three months to educate pedestrians, particularly labourers.

In case you are wondering, the fine for unlawfully crossing a road is Dhs200 and 65000 people were fined last year and more sobering 46 were killed by crossing at non designated spots. That’s almost one a week.

To help remember the rules on how to cross the road safely, check out this old video played at schools:

“day in the life” of how a modern retailer can delight customers and staff with Dynamics Ax POS

June 15th, 2016

This animated video shows a “day in the life” of how a modern retailer can delight customers and staff alike through the use of the Microsoft Dynamics AX for Retail Point of Sale solution. Dynamics AX for Retail Point of Sale (POS) is available either as part of the integrated Dynamics AX for Retail business suite, or as an individual POS solution. Features shown include the Modern POS experience, product.

As well as POS features such as multi-currency and multi-language, category and assortment management , multiple promotion and discount options and so on Dynamics Ax Retail also comes with advanced features for order management, margin alerts, and Trade rebate management, Royalties. This is supported by an Advanced WMS system with mobility, cross docking, buyer push, ASN, containerisation etc.

Ask about our advanced complementary solutions such as electronic labels for instant central price update across all your outlets.

Microsoft to buy Linked-In

June 13th, 2016

Microsoft is buying the professional social network LinkedIn for $26.2 billion (£18.5bn), the two companies have announced.
The news, announced on Monday afternoon, instantly sent LinkedIn’s share price soaring by 48% percent. The deal will represent one of the biggest in Microsoft’s history.

Microsoft said LinkedIn boss Jeff Weiner will stay in charge and report to Satya Nadella.
The LinkedIn team has grown a fantastic business centered on connecting the world’s professionals,” Nadella said. “Together we can accelerate the growth of LinkedIn, as well as Microsoft Office 365 and Dynamics as we seek to empower every person and organization on the planet.”

For Microsoft, it’s bringing a key, missing piece into the company’s strategy to build out more services for enterprises. “The LinkedIn team has grown a fantastic business centered on connecting the world’s professionals,” Satya Nadella, Microsoft’s chief executive, said.

Support for Microsoft Dynamics in the U.A.E. – Dubai – and the G.C.C and more -Synergy Software Systems

June 9th, 2016

“Go with Synergy and sleep at night.”

That mantra was propagated by our customers in the 90s and is still the message today – that is why:
– we have many customers who have been with us over 10 years and some over 15 years.
– we received the Highest Customer Satisfaction Award from Microsoft
– we attained President’s Club status (top 5% of Partners globally)
– we are the only Dynamics Ax partner in the Middle East accepted into Ax Pact
– we are the only Middle East Dynamics partner to attend Connect at Seattle last year
– we regularly work with Microsoft’ s global platinum partners to assist their deployments in this region.

The reasons are simple.
Our business is built on support, not on selling licenses.
We don’t outsource,
We don’t use temporary staff
We don’t use freelancers
All our consultants are centralized, in large modern offices, in the heart of Dubai
We support customers globally with web dial in and screens sharing.
We maintain a support infrastructure for testing, patching analysis.
We participate in the Microsoft TAP programme for beta testing
Even the support receptionist is a Microsoft certified consultant
We support an manned CRM helpdesk -even the
If we can’t support it ourselves then we don’t implement
Those who implement and our know your people and your business and your build are there to support you.
We have the depth and breadth of skills that a small company cannot offer.
On average our consultants have more than 10 years experience
Our Dynamics team has more than 300 man years of relevant experience and numerous certifications

Synergy Software Systems -“Working together”
Find out why so many companies have benefitted from our post implementation project review to stablise their system to provide a firm platform to take them forward, so that they can leverage the full power of Microsoft Dynamics.
Let us help you to sleep at night.

Windows 10 _ last chance for free upgrade -Redstone

June 9th, 2016

The free Windows 10 upgrade offer for consumer editions will end on July 29, Microsoft warns.
The Windows 10 Anniversary Update (Redstone 1) will be released in late July,

In early January, just five months after making Windows 10 generally available, the Microsoft reported that the OS had already hit the 200-million-device mark, significantly outpacing the growth trajectories of both Windows 8 and Windows 7. Microsoft’s goal is to put Windows 10 on 1 billion devices by fiscal 2018,

Dynamics Ax RTW – May 2016 release

June 9th, 2016

Microsoft dynamics AX RTW is referred to as Cloud First and Mobile First
(note Microsoft has dropped version numbers because the intention is as with Dynamics CRM and LCS to update regularly and releases are more likely to be called e.g. ‘May 2016 update”. RTW stands for ‘release to web’ and has replaced the initial Ax7 terminology.)

The first update after RTW release of the New Dynamics AX back in Feb, 2016 is now available for download and deployment via LCS. Uou can deploy the Microsoft Dynamics AX May 2016 Update from LCS. For guidance see
When you select a topology for deployment in the partner project workspace or in Cloud hosted environment in customer implementation project, you can select either RTW or the May Update (Update 1).

To see the new features refer to this Ax wiki article

Cloud first in dynamics AX RTW refers to the new cloud optimized platform for public / private deployments. Dynamics AX RTW takes complete advantage of Microsoft Azure cloud platform which allows users to access is at any time and from anywhere from almost any device.

Microsoft is aiding “productivity by empowering people and has made sure the there is no difference in user experience no matter what device they use to access Dynamics AX RTW. Microsoft dynamics AX RTW can be accessed from any smart phone at any time. Dynamics AX RTW UI is specifically designed to be accessed with ease from any mobile without using mouse/keyboard.

No need to install Dynamics AX in devices to access it. The latest Dynamics AX is built in HTML5 which is accessible through web-based client. In simple words, a web browser is all you need to access the new Dynamics AX.

Management Reporter- here today, gone tomorrow?? Try Prophix.

June 5th, 2016

Recently, in two separate announcements, Microsoft has stated that they will no longer develop their Forecaster budgeting tool and their Management Reporter financial report writer. How does this impact the almost 200,000 Dynamics AX, GP, SL and NAV customers out there? Well its not just going to go away, but it looks like it will not get too many more upgrades or new features.

Jet Reports has partnered with Microsoft to launch Jet Express for Excel for Dynamics GP, designed to help users create Excel-based reports tied to their ERP data. Jet Express for Excel with Microsoft Dynamics GP will be available free as a download in June of 2016 directly from the Jet Reports website, according to Jon Oesch, VP of Sales, Jet Reports.

Dynamics NAV. Management Reporter has not supported NAV for a while and most customers look to best-of-breed third party solutions with a live NAV integration, such as Excel-based report writers

When it comes to Dynamics SL (supported with live reporting by BI360, BizNet, etc.), Management Reporter (MR) will also leave a void, but I don’t think SL customers will feel deprived if they have to leave the proprietary row and column report design screens of MR and instead, design their reports with modern Excel add-ins and all the formatting and calculation functionality of Excel at their disposal.

In the case of Dynamics AX, there were a lot of database changes with AX2012 and later versions, and Management Reporter’s (MR) older, pre-dominantly FRx-based technology never really caught up to run smoothly, even with the introduction of MR’s staging database outside of AX.

With MR only offering General Ledger reporting, AX customers, often larger companies with complex reporting requirements, were left with the need to combine MR with the native AX report writer, SQL Reporting Services (SSRS), AX OLAP cubes, etc., to get a complete reporting solution.

Make no doubt about it – other AX competitors like Oracle and SAP are in the same boat with a plethora of reporting tools needed.

If this is the end of further MR development, AX customers must look to third party solutions to put in place a more unified, best of breed solution for their BI and CPM needs e.g. Prophix, Atlas, BI4Dynamics. With Power BI from Microsoft, (and Datazen) there are plenty of dashboard and visualization options, predominantly in the cloud, as well.

While it is nice for current Dynamics customers to get free or almost free financial reporting and budgeting software from Microsoft, it will never spur the innovation and focus that third party, best-of-breed solutions can offer.
Microsoft will now presumably focus on their core ERP offerings and ERP cloud initiatives, like AX7 and the upcoming Madeira solutions, and leave behind the complaints and noise around MR and Forecaster, while leaning on their community of partners and Independent Software Vendors to give their Dynamics customers a financial reporting and budgeting solution.

Business Intelligence and Corporate Performance Management are always red hot topics for organizations. These Microsoft announcements mean that Microsoft Dynamics customers need to explore third party, best-of-breed solutions to solve their reporting needs. We see it as difficult to claim to be an enterprise solution without such support, especially for financial consolidation but competitors generally seem t rely on specialist add on tools. MR may have its drawbacks but it was a winner with

However a BI/CPM roadmap to expand from just reporting to include integrated budgeting and forecasting, as well as financial consolidation , with dashboards and data warehousing to combine Dynamics data with other data sources, for rich planning and analysis, and ultimately, superior decision-making capabilities is still a big question with many partial answers.

We think Prophix CPM with Power BI is one of the better options to consider especially for the multi-company , multi-geography groups of companies that are addressed by Dynamics Ax