A very well attended conference by the leading global Microsoft Dynamics Finance and SCM partners enjoyed a packed day heavily focused on the impact and opportunities of AI both within the application and for the operation of partner practices and services.
Several Microsoft representatives attended and there were 3 separate Microsoft presentations
Microsoft Dynamics 365 for Finance and Supply Chain (FSCM) is Microsoft’s flagship and most capable ERP solution. With advanced functionality, superior architecture and single source application, D365 FO is the natural choice for larger enterprises who often demand multi-site, multi-country, multi-lingual capabilities.
We have had a rich history of success with large international organisations implementing its predecessor Microsoft Dynamics AX, and D365 FSCM takes the power of AX to a different level!
It provides accessibility – anywhere, anytime via a browser-based user experience that enables users to access the system from any location and on any device.
Functionality includes: Finance (GL, AR, AP, Cash and Bank, FA, Budgets, Costing,) Sales, Purchasing, Planning, Advanced Warehouse Management, Discrete, Process and Lean Manufacturing, Master planning ATP and CATP, Retail, Project Management and Accounting, Asset Management, and Public Sector. modules. This is supported by numerous reports and dashboards and an in built Financial Reporter tool, and in built tools for case management, and workflow management.
As a Microsoft solution there is already integration with Azure technologies such as Microsoft Fabric, Microsoft 365 office productivity tools, Power apps and Power Bi, SharePoint and much more, all wrapped around with Microsoft security and platform management .
In addition, there are also numerous Apps available which extend the standard functionality and provide additional ISV and vertical solutions for example Synergy offers its own:
GCC localised HR and Payroll further enhanced with BI Dashboards, and automated PRO and employee self service processes.
A comprehensive Real Estate solution.
If you are looking for an enterprise multi county ERP system, or seeking to move upwards and onwards from Dynamics Ax, Dynamics GP or NAV, or other ERP systems the you will appreciate all that FSCM has to offer. However, you might just be a little nervous of how go forward with a multi company system, how long will take, how much will it cost and million other questions.
Synergy Software Systems is the oldest partner in the region and was the first Gold Partner for Dynamics Ax. We have a large mature team of consultants, professionally certified by Microsoft, who have helped guide other enterprises faced with the same challenges. Consultants are based here in Dubai, and we have a manned helpdesk through our working hours – one reason we received the Highest Customer Satisfaction Award from Microsoft.
Put your worries behind you and seize the future and call us on 0097143365589 for impartial, informed advice.
The Magic Quadrant evaluated 16 enterprise RPA vendors to help enterprises make the best choice for their organization’s automation needs. In this report UiPath was positioned highest for Ability to Execute.
The 2023 Gartner®Magic Quadrant for Robotic Process Automation research report states, “By 2025, 90% of RPA vendors will offer generative-AI-assisted automation.”
UiPath is pioneering innovation in AI-powered automation. The UiPath Business Automation Platform is adding more AI offerings with Generative AI, including the general availability of OpenAI and Azure OpenAI connectors with support for GPT-4.
UiPath customers are already using the OpenAI connector to extend automation deeper into business operations to turn data into actionable insights.
UiPath has announced support for the Falcon Large Language Model (LLM) via its Amazon SageMaker connector, and the preview of the Google Vertex connector with support for PaLM 2.
The company’s Specialized AI solutions include over 70 models that enable customers to understand screens, mine tasks, process documents, and utilize unique and proprietary data sets within enterprise workflows.
“We believe AI-powered automation will support all knowledge work and accelerate human achievement. To make Generative AI work for businesses everywhere, we are taking an approach that addresses challenges and unlocks opportunities. The UiPath platform deploys Specialized AI and automation to serve as Generative AI’s powerful allies. Crucially for enterprise use, we can train Specialized AI securely with proprietary data and optimize models for a business’ specific needs, resulting in more accurate, efficient, and cost-effective solutions. We take an open and flexible approach so customers can create the most strategic mix of AI and automation solutions, leveraging the strengths of each technology and mitigating their respective challenges.”
The UiPath Business Automation Platform is quickly evolving from purely an RPA solution to so much more. UiPath provides an end-to-end set of AI-powered automation capabilities for customers to drive unified enterprise automation strategies. This includes new prebuilt solutions for key verticals like finance, healthcare, manufacturing, and insurance.
Check out the report to learn more about where RPA stands today—and why UiPath was recognized as a Leader.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Innovation, impact, and future trends shaping enterprise adoption
Generative AI has quickly become the number one topic for enterprise yet the ability to effectively deploy this new automation technology is still immature.
However a few forward thinking companies are already successfully applying Generative AI to improve business operations and create new value in their markets.
A new study conducted by UiPath and Bain & Co. identified several key factors that differentiate the high performers from the pack..
We are now 20 years into a reconfiguration of business brought about by the Internet and the impact of an inexpensive high speed global data network on business practices for example remote team and home working during covid lockdowns. This advance has also driven a move to increased use of outsourced operations to seamlessly move work from high cost to low cost labor markets. Two decades later, this opportunity to improve efficiency has largely been fully exploited exhausted . While promises o be the best current method for continuing improvement, many companies have failed either to start adoption or to achieve promised benefits.
Generative AI offers a chance to companies that have yet to scale technologies like enterprise automation. Bain and UiPath conducted a series of executive interviews and a survey of 200 companies. They found the enthusiasm for significant impact from this artificial intelligence is high but also confirmed that if key lessons are not learned then his new automation wave may also not be able live up to its potential.
If you are seeking to enhance your business processes with Robotic Process Automation or Generative Ai then contact us for an exploratory discussion and a complimentary copy of the report:
Call us now on 00971 4 3365589
(Synergy Software Systems was the first GCC certified Gold Parnter)
On 3 November 2023, the UAE introduced the new Ministerial Decision 265 of 2023, to replace the previous Ministerial Decision 139 of 2023, which came into effect from June 1, 2023. This change offers relief for traders operating in non-designated free zones, such as global entities established in DMCC.
Ministerial Decision No. 265 lists the trading of Qualifying Commodities as a Qualifying Activity, for 0 per cent corporate tax rate for income generated from physical trading of various commodities on recognized stock exchanges. It also covers derivative trading income used for risk hedging in such trading activities.
Furthermore, the Ministerial Decision provides clarity on the scope of Qualifying and Excluded Activities, offering transparency to free zone businesses.
‘Trading of Qualifying Commodities’ Trading of Qualifying Commodities refers to the physical trading of qualifying commodities and associated derivative trading used to hedge against the risks involved in these activities. Qualifying Commodities include: metals, minerals, energy, and agricultural commodities traded in their unprocessed form on a Recognized Commodities Exchange Market.
At the Microsoft Business Applications Launch Event, last week the 2023 release wave 2 for Microsoft Dynamics 365 and Microsoft Power Platform was announced. This is a a six-month rollout of new and enhanced capabilities scheduled for release between October 2023 and March 2024.
This release wave introduces hundreds of new features across Microsoft Power Platform applications. It included enhanced capabilities for: governance, administration, and professional development.
Updates for Dynamics 365 include innovation to:
help employees be more productive,
create exceptional customer experiences
deepen relationships,
drive meaningful growth across the business.
This release features new AI capabilities in Copilot to improve insights, save time, and enhance creativity across Dynamics 365 and Microsoft Power Platform.
Organizations like Nestlé, Kodak Alaris, Northern Trust, Centrica, Spark NZ, Domino’s Pizza UK and Ireland, and Suffolk are already adopting these capabilities to drive transformative changes in their businesses.
Updates to Microsoft Dynamics 365 Finance include the general availability of extended planning and analysis, which brings together operational and financial planning to continuously plan, act, and analyze.
General availability of business performance analytics streamlines financial reporting by centralizing data from multiple business processes and in an easy-to-use interface.
Updates to Microsoft Dynamics 365 Supply Chain Management include improvements in demand planning, as well as procure-to-pay processes. Copilot will suggest actions tto help purchasing agents make better decisions in response to new and updated information that affects open purchase orders.
With Microsoft Dynamics 365 Sales, Microsoft Dynamics 365 Customer Insights, and Copilot you can use data and insights that used to be hidden, unlock capabilities previously out of reach, and reach new levels of productivity and collaboration.
The new release wave introduces a variety of solutions to help marketers and sales professionals use Copilot to deepen their understanding of their target customer base, streamline engagement processes, and push the boundaries in crafting exceptional customer experiences.
Copilot in Power Platform bring a new era of AI-assisted low-code development. Copilot features in release wave 2 to make it easier to quickly create solutions.
Copilot plays a vital role in democratizing development, to enable a broader audience—both citizen and professional developers—to create innovative solutions using natural language. Copilot within Microsoft Power Platform significantly improves the governance and administrative experience, to expedite the development of applications.
Microsoft Copilot is a digital companion for a single Copilot user experience across Bing, Edge, Microsoft 365, and Windows.
Over the past few years, the pace and volume of work have increased. On a given workday, users typically search for what they need 18 times, receive over 250 Outlook emails, and send or read around 150 Teams chats. Teams users globally are in three times more meetings each week than they were in 2020. In Windows, some people use 11 apps in a single day to get their work done. Microsoft 365 Chat will help everyone lift the weight of work.
Last week’s announcement in New York impacts all the product line-up for commercial customers:
Microsoft Copilot in Windows to create faster and to complete tasks with ease and make once-complicated tasks simple. Find it on the taskbar or with the Win+C keyboard shortcut, to get assistance alongside all your apps. Copilot in Windows will feature the new Copilot icon, the new Copilot user experience, Bing Chat, and will be available to commercial customers for free.
Bing Chat Enterprise builds on Microsoft Copilot and adds commercial data protection. Bing Chat Enterprise, chat data is not saved, Microsoft has no eyes-on access, and your data is not used to train the large language models (LLM). Bing Chat Enterprise is available as a standalone for $5 per user per month and is included in Microsoft 365 E3 and Microsoft 365 E5. Bing Chat Enterprise is now available in the Microsoft Edge mobile app and Microsoft is bringing support for multimodal visual search and Image Creator to Bing Chat Enterprise. Bing Chat Enterprise is already part of Microsoft 365 E3 and E5, Business Standard, and Business Premium, which means more than 160 million people already have access.
Microsoft 365 Copilot is your AI assistant at work. It builds on Bing Chat Enterprise and includes enterprise-grade security, privacy, compliance. This responsible AI ensures that all data processing happens inside your proven Microsoft 365 tenant
. Microsoft 365 Chat is the new experience for Microsoft 365 Copilot and goes far beyond simple questions and answers. It combs across your entire universe of data—all your emails, meetings, chats, documents, and more, plus the web—to solve your most complex problems at work. It’s integrated into the Microsoft 365 Apps:Word, Excel, PowerPoint, Outlook, Teams, and more. Microsoft 365 Copilot will be generally available for enterprise customers for $30 per user per month on 1 November 2023.
Copilot in Outlook helps you stayon top of your inbox and create impactful communication in a fraction of the time.:
Ask Copilot to summarize an email thread to get key information with annotations that help you quickly jump to the source of the summarized content, and suggested action items, replies, and follow-up meetings.
Choose “Sound like me” tomatch your unique writing style and voice when you’re using Copilot to draft an email.
Follow a Teams meeting that you could not attend live, directly from Outlook on your own time. When the meeting starts, Teams notifies participants to record it. When the recording is ready, Copilot notifies you in Outlook.
Copilot in Word transforms every part of the writing process to make you more creative and efficient::
Ask Copilot for a summary of any document to share as a recap or quickly get up to speed, and Copilot will now deliver a more in-depth bulleted summation with all the information you need.
Ask Copilot to “rewrite” a paragraph, then scroll through a series of options to see what fits best. You can then adjust the rewrite tone to make it more neutral, casual, or professional.
Refine a prompt by asking Copilot to do things like “make answer more concise” or “add a column in the table for the project owner.”
Save time on formatting by asking Copilot to generate a table from your copy.
Copilot in Excel enables anyone to analyze and visualize data like a data analyst. :
with Copilot in Excel to help analyze, format, and edit your data to gain deeper understanding and insights.
Quickly add a formula column, highlight key data with a prompt like “make all cells red where the value is under 1000,” filter and sort your data, and ask questions to instantly uncover key insights.
Use Copilot to access advanced analytics; create powerful, professional visualizations, generate forecasts, and save time sorting through data with Python in Excel.
Copilot in Loop unlocks the power of shared thinking,helping teams cocreate, stay up to date, and pick up where others left off. :
Iterate with Copilot collaboratively as a team, cocreating prompts and reviewing earlier interactions to edit and improve on work together.
Ask Copilot to generate a quick table on the page to help organize team projects. You can easily turn the table into a Loop component to share with teammates wherever they’re working—in Teams, Outlook, Microsoft Whiteboard, and Word on the web.
Quickly catch up where your teammates left off by asking Copilot for a summary of a page or asking open-ended questions like “What key assignments were made since I was last on this page?”
Generate a recap for a teammate that you’re handing work off to, so they can get up to speed on any updates or changes.
Save time writing code with Copilot-suggested Code blocks that pop up automatically using the context of your work.
Copilot in OneNote helps you stay organized, prepared, and ready to take action. :
Gain deeper insights on your notes by asking comprehensive questions like: “What are the pros and cons of this process?”
Quickly generate summaries of your OneNote content.
Type just a few sentences and get a Copilot-generated paragraph, bulleted list, or organized section.
Make your writing clearer and more effective with a quick Copilot edit.
Copilot in Stream helps you find the insights and information you need from a video—in the Microsoft Stream web app or anywhere Stream videos work across Microsoft 365 apps—in seconds. :
Get a quick summary of the video with a transcript of the relevant spots you need to review.
Ask Copilot open-ended questions—“What was the discussion outcome?” “How did the site walkthrough go?”—to quickly understand outcomes and key points.
Ask Copilot to identify when people, teams, or topics are discussed, then jump right to that point in the video.
Ask Copilot for suggested follow-ups or actions from a video you missed.
Copilot in OneDrive helps you find all the insights and information you need—without ever opening a file. Now you can:
Ask Copilot open-ended questions related to an individual file or get a summary of the content.
Copilot in Windows
In May, we announced that Copilot was coming to Windows 11. Copilot in Windows—in preview starting September 26—empowers you to create faster, complete tasks with ease, and lessens your cognitive load—making once complicated tasks, simple. We’ve made accessing the power of Copilot seamless as it’s always right there for you on the taskbar or with the Win+C keyboard shortcut providing assistance alongside all your apps, on all screen sizes at work, school, or at home.
MANAGING COPILOT IN WINDOWS
To help bring Copilot to more people across more organizations, Windows 365 Boot and Windows 365 Switch will also be available in this update, making it easier than ever to get a full, secure, personalized Windows 365 Cloud PC with Copilot—on any device.
In2018, Microsoft released the Continuous Update policy for Dynamics 365 Finance & Supply Chain Management (D365 FSCM), which included seven service updates per year.
Last month Microsoft announced it reducing the number of service updates released per year to four. Here’s what to expect with these upcoming D365 FSCM release schedule changes.
NEW RELEASE SCHEDULE
Major releases, previously known as the Spring and Fall updates, will shift to January and July, with minor updates in April and October. The new naming convention will also be introduced at the same time.
Major releases will be denoted on version numbers with a “*”, e.g., “CY25Q2: 10.0.43*”.
The update name will consist of two segments.
The first will denote the year and quarter the update is scheduled to automatically be applied to production environments.
The second segment will be the update version. For example, “CY24Q1: 10.0.38” is version 10.0.38 that will be automatically applied to production from the first quarter of 2024 onwards.
You can only pause one consecutive update instead of three.
The total minimum number of updates you are required to take per year remains at two.
Proactive Quality Updates (PQUs) remain unchanged and will be pushed in between service updates, delivering periodic cumulative hotfixes.
The PQUs will follow the same “safe-deployment” model, which first delivers the PQUs to a single region that contains a small group of customers who have the highest tolerance for risk.
When no regressions are identified, the process continues through a broader group of customers, based on geographies (stations), until all customers are using the new version.