INTELLIGENT ORDER MANAGEMENT – ask Synergy Software Systems

September 9th, 2021 by Stephen Jones Leave a reply »

According to Microsoft commissioned research by Forrester in November 2020, 61 percent of businesses expect more than half of their sales to come from digital commerce over the next two years.

More than 50 percent of businesses report that their supply chains are unprepared to accommodate a growth in digital commerce.

 In a recent McKinsey survey of 60 senior supply-chain executives, from across industries and geographies, 85 percent of respondents reported inefficient digital technologies to address logistic disruptions, shortages of parts and materials, and sudden swings in demand caused by the COVID-19 pandemic.

Microsoft Dynamics 365 Intelligent Order Management enables organizations to intelligently orchestrate fulfillment and automate it with a rule-based system using real-time omnichannel inventory data, AI, and machine learning.

Adapt quickly to meet future order volumes and fulfillment complexities by supporting new order intake, fulfillment, and delivery partners with pre-built connectors and support contemporary collection methods like buying online for in-store or curbside pickup.  Microsoft Dynamics 365 Intelligent Order Management, is a solution that enables agile businesses with easy-to-deploy out-of-the-box connectors within a low-code or no-code environment.

Intelligent Order Management offers pre-built connectors for order intake sources to help businesses to accept orders from anywhere for example:

  • Orderful a cloud-based electronic data interchange (EDI) platform
  • BigCommerce  a cloud-based e-commerce SaaS platform.

 ShipStation is a web-based e-commerce shipping platform for merchants to quickly generate shipping labels for their online orders. By integrating ShipStation with the Intelligent Order Management platform, users can bring all their carriers and order sources together within one unified solution.

Intelligent Order Management users can also use pre-built partner connectors connect to integrate to:

  •  Avalara, an automated tax compliance solution that determines order tax rates based on geolocation and product classification,
  •  Flexe, a cloud-based platform that unifies warehouse sourcing and streamlines material handling operations.

Microsoft’s Intelligent Order Management provides a foundation for businesses to build agility and resiliency into their order management processes and to free themselves from legacy, inefficient technologies.

With internal to external ID transformation, users use different mappings with different providers. For example, a different names for the same product or SKU from an e-commerce system, such as BigCommerce, to Intelligent Order Management. This type of internal to external ID mapping is critical when Intelligent Order Management is used in complex order environments where data is communicated between many internal and external systems.

There are localized Business Event definitions and Provider definition metadata for the following languages: Arabic, Danish, Dutch, German, Italian, Japanese, and Spanish.

An enriched Power BI architecture includes a set of dashboards embedded into the user interface. The Power BI dashboards provide longer-range insights into the order and fulfillment data..

Improve order accuracy with fulfillment insights

A recent “final mile” survey by Gartner®, found that   only 18 percent of organizations report fulfillment accuracy rates of 95 percent or better.

  • What is the cost in extra administration of processing an order and shipment twice?
  •  What are the top and bottom line impacts of losing 5% or more of sales already won?

Intelligent Order Management with the new Order insights dashboard can help you to improve this key performance indicator.

To find out more contact: Synergy Software Systems: 0097143365589

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