Archive for the ‘General Synergy News’ category

Ramadan 2021 – change to working hours

April 12th, 2021

 The start date of the holy month depends on the sighting of the Moon because the Islamic calendar is based on the lunar cycle. The Moon-sighting committee – a group of astronomers, court officials and advisers from the country’s Islamic authority – typically convenes after maghrib, or sunset, prayers on the 29th day of Sha’ban to look for the new crescent moon. The holy month of Ramadan will start when determined by the UAE Moon-sighting committee which is  to meet on Monday. So the first day is expected to be Tuesday  If they see it, then Ramadan begins the following day. If not, Sha’ban will last 30 days and Ramadan will begin thereafter.

Ramadan is the ninth and holiest month of the Islamic – or Hijri – calendar. It is also believed to be the month the Quran was revealed to the Prophet Mohammed. Muslims fast from sunrise until sunset every day of the month, which is typically either 29 and 30 days. As well as abstaining from food and drink, Ramadan is also a time when Muslims strengthen their faith through prayer and increased recitation of the Quran.

Piety increases during the final 10 days, when Laylat Al Qadr is believed to fall. That night is believed to be when the Quran was revealed to the Prophet Mohammed.It is traditionally celebrated on the 27th night of Ramadan but its exact date is unknown. The rewards for acts of worship carried out on this night are said to be more than the rewards of 1,000 months of worship.

Ministries and other federal institutions will be open from 9am to 2pm during Ramadan.

Synergy Software Systems and Deyafa Systems offices will be open for support calls from 9-4 Sun-Thu during Ramadan. Outside those hours there will be minimal staffing.

Some general Ramadan Do’s and Don’ts

DO… make the most of the community spirit. Say ‘Ramadan Kareem’ to friends and colleagues, introduce yourself to those neighbours you’ve always meant to say hi to, organise an after-work iftar, and catch up with friends and family.

DO… understand that many locals become night owls. Everything happens later during Ramadan. Malls are open past midnight and suhoors go into the early hours. Similarly email responses may take longer as will processing visas, or just about any other government business transaction

Demos are not likely to overrun at end of day

DO… your bit for a good cause. Ramadan is a good time to put your money where your mouth is. The UAE has a wide range of charitable and volunteering organisations.

DON’T… forget the ‘rules. If you’re not a Muslim, then they still apply – you’re still expected to be respectful. It’s frowned upon to dress inappropriately, eat, drink or smoke during daylight, play loud music or swear in public. At the very least these things are frowned upon and will cause discomfort to others, and at worst you may find yourself in trouble with the police or fined.

DON’T… lose your patience. Working hours are likely to be shorter (and perhaps a little less productive), those who are fasting tend to be tired, and the UAE’s roads will be more hectic at times. Remember that Muslims may be fasting for more than 14 hours a day.

Do Exercise caution: large crowds gathering to break their fast can be targets for extremists,. Always be aware of your surroundings especially when travelling . outside of the UAE. Also be aware that common thieves and professional beggars also target charitable alms givers during Ramadan and Eid

A set of mandatory guidelines for worshippers attending prayers across mosques in Dubai during the holy month of Ramadan, have been announced. The Islamic Affairs and Charitable Activities Department in Dubai (IACAD) said that Isha and Taraweeh prayers can be performed in mosques, as long as worshippers observe precautionary guidelines, including wearing of face masks and maintaining physical distancing.

Dr. Hamad Al Sheikh Ahmed Al Shaibani, director general of IACAD, said: “Crowding in the mosques or its precincts is strictly prohibited. The duration of prayers remains the same as previously announced. However, Isha and Taraweeh prayers are capped at 30 minutes (including Azan and Iqama). Mosques will be closed immediately after Taraweeh prayers are completed.”Al Shaibani further said that the guidelines for worshippers during Ramadan are part of measures directed by Dubai’s Supreme Committee of Crisis and Disaster Management. All mosques in Dubai will be frequently sterilised throughout the day during Ramadan to ensure safety and prevention, he added.

The maximum duration of both prayers in mosques has been capped at 30 minutes. Worshippers praying in mosques must bring their own prayer mats, and must strictly avoid handshakes and any other physical greetings that breaches physical distancing protocols. They must also maintain a safe distance from other worshippers as guided by floor stickers.

Lectures and seminars in mosques remain suspended. However, worshippers have the option to virtually attend lectures. Worshippers are also advised to read the Quran through smart devices inside the mosques. The department will evaluate the situation before making a decision on Qiyam-ul-layl (late night prayers) performed during the last ten days of Ramadan. The Supreme Committee will be updating its guidelines in this regard, official news agency WAM reported. Organising Ramdan, Iftar and donation tents and Iftar tables is strictly prohibited. Donations should be channeled through accredited charity organisations in Dubai.

Meanwhile, general guidelines for praying in mosques include: –

  • The mosque will remain open from the time of azan until the end of obligatory prayer.
  • Maximum duration of Isha and Taraweeh prayers in mosques is capped at 30 minutes.
  • Isha prayers will be held five minutes after the azan.
  • The mosque’s doors will be kept open from the beginning of the azan until the end of congregational obligatory prayer.
  • Performing a second congregational prayer or praying alone after the completion of main prayers is not permitted; worshippers must avoid crowding.
  • All mosques will close immediately after the prayers.
  • The distribution of food or any other items such as face masks at the entrance of the mosque is strictly prohibited.
  • Individuals with chronic illnesses or compromised immunity are advised not to pray in mosques and avoid crowds.
  • Intensive inspections will be conducted to ensure strict adherence to precautionary guidelines during Ramadan; violators will face penalties.

The UAE reported 1,883 Covid-19 cases on April 7, raising the nationwide toll to 476,019.

Eid Al Fitr is the annual three-day celebration after the last day of the Islamic month of Ramadan to Shawwal 3. It’s been predicted that Eid al Fitr could fall on May 13

 سائلين الله عـز وجـل أن يرزقكـم فيه مغـفـره ورحمه وعتق من النار.

May all your prayers be answered

Hg Invests in Prophix – ask Dubai partner Synergy Software Systems

January 22nd, 2021

Hg Invests in Prophix to Continue to Scale the Business and Invest Further in Product and Technology

Mississauga, Canada; New York, USA and London, UK –

Prophix, a global leader in Corporate Performance Management (CPM) software, today announced an investment from Hg, a leading global software investor. Hg’s investment is expected to accelerate and scale Prophix’s growth and fund further development of its product capabilities.

Prophix employees and management will participate to acquire the company alongside Hg, who will hold the majority investment. This will allow staff to benefit more directly from the organization’s ongoing growth.

Founded in 1987 a, Prophix is CPM software serves mid-market companies across multiple industries worldwide, providing planning, budgeting and financial reporting software into the ‘office of the CFO’. Prophix’s software hlps organizations to improve their financial reporting capabilities, while also standardizing and streamlining the budgeting process to generate significant ROI through a faster time to close, reduction in budgeting errors and an ability to reforecast in a more agile way.

Prophix has over 1,600 customers, and one of the highest industry-leading retention rates and best-in-class customer NPS.

Alok Ajmera, Chief Executive Officer of Prophix, said: “Our journey so far has shown us that there is still so much to play for in our industry. We have significant ambitions for the business and Hg’s investment and operational experience in software will help us reach these goals. We will look to serve our customers better than ever before, as we invest further in our sales and marketing functions, further our R&D capabilities, accelerate our transition to the cloud and look to scale our business across several regions, including in Europe. Hg has successfully helped businesses to accomplish these goals many times over and we’re excited to tap into some of this experience to unlock our full potential.”

Paul Barber, Founder and Executive Chairman of Prophix, said: “This is a really momentous announcement for the team at Prophix and we warmly welcome Hg as a key strategic partner today. It has been an incredible journey to date, and I am so grateful to the enormous talent that has seen us get to this stage. Together with Hg we will move forward with an unstoppable team and a very bright future for the business.”

This partnership with Prophix reinforces Hg’s focus on mission critical B2B software sitting at the intersection of Hg’s experience in ERP and Tax & Accounting. .

Jonathan Boyes, Partner at Hg, said: “Prophix sits right at the heart of a universe that we have been investing in for almost two decades. This means that we recognise high-quality when we see it and Prophix falls firmly into this category. Prophix is a great business run by an impressive team. They have created a best-in-class cloud product that serves a very satisfied customer base, with a huge runway for further growth. We’re really excited about joining the team.”

Ben Meyer, Partner and co-lead of Hg’s New York team, said: “We see significant growth opportunity from the continued adoption of CPM software by mid-market organizations, as the need for real-time financial information and the ability to budget & reforecast in a more agile way becomes increasingly important. Prophix is positioned incredibly well to benefit from this trend, which is a testament to the successful efforts of Paul, Alok and the rest of the Prophix team. We look forward to partnering with Alok and his team to help the company continue to realise its future growth potential.”

Happy Christmas and New Year

December 25th, 2020

Happy Holidays to all, for whichever holiday you celebrate this time of year.

It’s been a long, hard year, and I hope you are healthy and happy as we close out 2020.

Lets pray that next year is more enjoyable for all of us.

Dynamics 365 Dubai partner Synergy Software Systems

November 12th, 2020

There is much talk about digital transformation but what does it mean for your company?
For selected Enterprise clients we work with Microsoft to deliver curated workshops to ‘inspire-quantify-empower- achieve’

Further to our recent seminar contact us now to avail of free upgrade and migration reviews to Dynamics 365 Finance and Supply Chain

Synergy Software Systems is the oldest Dynamics. partner in the EMEA region and has implemented solutions on Axapta 2.3 Axapta 3 Dynamics Ax4, Ax 2009, Ax2o12, Ax2012 R2, Ax2012 r3, and of course Dynamics 365.

We have also implemented every version of Dynamics CRM since version 3.

As Microsoft partners we also implement and support Office 365 and Microsoft365 . Exchange server, Teams, and the azure stack

We also have a practise for Power Bi/Power Apps/Power Automate, so we are able to help you to fully leverage the entire Dynamics 365 platform.

To take your business on the first step into the cloud with Dynamics call us: 009714 3365589

Power Bi- October Server update, discounted Synergy training, and end of support for PBi on Windows 7

November 6th, 2020

After 10 years, support for Windows 7 ended on January 14, 2020. In line with this, Microsoft will stop support for Power BI Desktop on Windows 7 on Jan 31st 2021. After that, Power BI Desktop will only be supported on Windows 8 or later version.

The January 2021 release of Power BI Desktop Optimized for Report Server will be supported in accordance with the Modern Lifecycle Policy i.e. supported until the next release (currently scheduled for May 2021), after which it will only receive security updates until January 2022, after which support will stop.

As always there were many enhancements to Power BI Report Server in the latest monthly update (October 2020)

Reporting

Modern ribbon
Canvas watermarks
Total labels for stacked visuals
Added general visual option to maintain layer order
Gradient legend
Relative time filter
Slicer improvements
New options for expand/collapse icons
Icons now scale with font size
Ability to customize indentation for child items
Ability to further customize slicer header text
Mobile authoring enhancements
New phone emulator
Updated visualization pane
Support for overlaid visuals
Bookmark available in the Mobile layout view
Turn off gridlines and snap to grid
Visualizations

Line chart dot formatting options
Modeling

Enhanced Dataset Metadata
Performance improvements to IF and SWITCH functions
Support for Excel financial functions
Model view enabled for live connect
Updates to Model view
Data preparation

Automatic Table Detection from Excel files
Automatic Table Detection from JSON files
Global option to disable automatic type detection
Other

Export data source to PBIDS in Power BI Desktop
Desktop splash screen dismiss

To learn more about Power BI there is still time to join our discounted webinar introduction course on 14th November – $100

contact us for details: 0097143365589

Dynamics 365 Finance and SCM upgrade and migration offer from Synergy Software Systems

November 4th, 2020

Over 60 companies tuned into our Webinar with Microsoft last week about the benefits of Dynamics 365 cloud and the upgrade or migration journey.
Note that the special subscription offer incentive, and free uggrade assessments are only available till year end, for a limited number of applicants and first come first served basis . There were also additional discounts offered by Synergy Software Systems till end November 2020.

Some of the reasons for upgrade include:

As of October 2021, Microsoft will no longer support Dynamics AX 2012 R3. That’s not so far away, and now is the time for remaining AX 2009 and 2012 users to move to a new ERP (Enterprise Resource Planning) solution. Such a project will seem daunting, but Microsoft Dynamics 365 Supply Chain & Finance Management will be your last and best upgrade.

An immediate reason Dynamics AX users who have a current Microsoft Dynamics annual enhancement plan to choose Microsoft Dynamics 365 at this time is that can currently receive an intial discount on the Dynamics 365 cloud subscription.

Contact us today to learn more. Keep reading to find out why we think you’ll love Microsoft Dynamics 365.

Advantages of the Microsoft Cloud
When you move from on-premise Dynamics AX to the Dynamics 365, its more than an update of patches or even an upgrade of features. It’s a paradigm shift to compete in the modern digital economy. Dynamics Ax 2was always very versatile and could be customised to meet your specific needs. However that flexibility came at the cost of upgrades to a later version. There might be statutory changes such as introduction of Vat or Revenue recognition, or patches need to fight cybercrime, or business expansion that outgrow existing features and hardware. However the significant challenges, of upgrade constrained the business from making timely ‘agile’ changes.

Additional complexity arose to update integrations, ISV modules and specialist reports, and integrations. With Dynamics 365 Finance & Supply Chain
Management on the Microsoft Cloud, – you will continuously update. The updates are automatic, performed in the background, immediately available, and accommodate your customizations and integrations. You’ll be able to lower your ERP costs, while always benefiting from the latest innovations Microsoft has to offer.

Apps in the Microsoft app store will deploy rapidly without worry about code conflict.

Seamless remote connectivity
Cloud-based solutions such as Dynamics 365 Finance & Supply Chain Management allow out-of-the-box mobile access and anytime, anywhere connectivity. Empower your teams to do their jobs even while working remotely. Give them access to the information and processes they need, whether working from home, on the road, or in the field. Seamless operations provide increased user and customer satisfaction, and increase efficiency.

Built-in disaster recovery
The pandemic and recent natural disasters have shown us that calamity can strike without warning and affect any business. Locating your information and processes in Microsoft’s secure Cloud gives you high-performance, remote access to all your ERP data and processes.
It also guarantees built-in disaster recovery for your organization. You’ll be able to be up and running even if you can’t get to the office. Your information will be secure from both physical disasters and cyberattacks.

Easier integrations
Dynamics 365 Finance & Supply Chain Management is built on a Common Data Service, which connects, ERP, Power Platform (including Power BI) and all the other Microsoft business productivity tools such as Microsoft 365. That enables all of those programs to work together seamlessly. Send and receive data, build workflows, automate processes, and create custom functionality. Your teams will be connected using processes with which they are familiar.

Lower IT costs
A cloud-based solution eliminates the expense of owning and maintain on-premises hardware.
– Hidden but significant savings Include” SQL licenses and support, Windows Server licences, Anti malware software for servers, back up software.
– Save on server room costs for space, electricity, and IT resources.
– No additional BREP charge,

Enhanced performance
The Microsoft Cloud guarantees high performance and ongoing improvements.
Your environment is primarily managed and maintained by Microsoft.
You will never again have the expense of upgrading servers, buying extra data storage, and paying for external hosting. All that will be covered as part of your Dynamics 365 subscription.

Stronger Security
Microsoft’s cloud platform has unparalleled security to safeguard your data.
Dynamics 365 Finance & Supply Chain Management has built-in, role-based security features such as Segregation of Duties (SODs).
Count on Dynamics 365 Finance & Supply Chain Management to support your compliance efforts and meet all your security requirements.

Innovations
Such as AI, virtual agents, connected field service, and more
Advanced tools such as machine learning, artificial intelligence, virtual agents, and connected field service were once out of reach for mid-sized company. Now with Dynamics 365 Finance & Supply Chain Management, you too can leverage the latest technology advancements to unlock new opportunities and gain a competitive edge

Contact us on 0097143365589

Agile business with Microsoft Dynamics 365 Finance and SCMO Webinar with Synergy, Redington & Microsoft.

October 22nd, 2020

Agile business and digital transformation with Microsoft Dynamics 365 Finance and SCM
Webinar with spears from Synergy Software Systems, Redington and Microsoft.

Also features a local case study for a leading UAE real estate group.
Date and Time: UAE – 28th October 2020 | 10:00am -11:30

For existing Dynamics customers looking to upgrade there will be a special offer announced by Redington and Synergy.

Please register on the link :


If you are unable to attend this session and would like to know more about Dynamics 365 then call us on 00971 4 3365589.

What’s new in Dynamics SCM October 2020 Wave release – Ask Synergy Software Systems

October 6th, 2020

Edge computing is not just a buzzword. Companies often struggle with latency and connectivity when running operations in remote facilities. In fact, network latency is a top connectivity challenge for 30 percent of manufacturers, according to the IDC1. A leading cause of latency is high volume and resource-intensive processes running in parallel, resulting in reduced productivity.

Edge computing, is a means go changing where processing happens. The edge is the end of your organization’s network, the end of your reach. Edge computing put Internet of Things (IoT) devices closer to the locations they serve. The big benefits of edge computing is bandwidth savings and reduced latency, or the time it takes data to travel. Sending all data captured to a remote, central location requires a lot of bandwidth. When you put devices at the edge of your network, they can process the data before transferring only the output to your central server, which will reduce the amount of data and thus the bandwidth needed to send the information across the internet.

Data centers, typically run in cool dry atmospheres with little variability in temperature, edge computing devices are meant to operate in real-world conditions. They are usually more robust against heat and humidity and require less power, because they’re not located in big data centers that consume large amounts of electricity.

Operations without interruptions
The new Cloud and Edge Scale Unit add-ins for Microsoft Dynamics 365 Supply Chain Management, coming to preview in October, brings the power of the intelligent cloud to the edge. It allows organizations to run critical warehousing and manufacturing workloads on the edge in a distributed model using Azure stack devices. This improves resilience and ensures operations without interruptions even when temporarily disconnected from the cloud.

Scaling production and distribution with agility
Customers can make data-driven decisions before making any investment by easily simulating various factors that impact resilience of their critical manufacturing and warehouse processes, such as network latency, traffic volume, time-outs, or intermittent connectivity. They can then deploy the scale units—edge or cloud—to best overcome these challenges.

Microsoft Azure compute technologies make the deployment of edge scale units seamless with a plug-and-play experience and allows customers to easily scale during usage spikes to ensure high throughput.

In the past, edge deployments have been associated with use cases related to asset management due to the biggest concern associated with latency issues. With the new scale units for Dynamics 365 Supply Chain Management, however, the use cases have expanded to other critical manufacturing and warehouse execution scenarios.

Many manufacturers and distributors are heavily regulated and have strict policy requirements. These customers have been conservative with their migration to the cloud, which has impeded their ability to overcome disruptions like the one caused by the current pandemic. With the ability to run distributed workloads on the edge, these companies can feel more confident running the manufacturing and warehousing workloads on their premises while migrating the rest of their operations to the cloud; thereby digitally transforming their organizations and reducing costs to become more resilient.

What is the downside?
Edge computing requires a lot of hardware. For example, a large distributor or manufacturer who wanted to use IoT security cameras would need to have those edge devices at all of their hubs or warehouses. Decentralizing your equipment can present logistical challenges when it comes to management and maintenance

Edge computing has an increased attack vector because these multiple internet-facing devices are not behind well-secured corporate networks with giant firewalls, and therefore are more vulnerable to being hacked. A malicious user might try to steal your data or just commandeer your devices.

In the consumer space, a lack of security updates is a problem for products like smart lightbulbs, doorbells, and home sensors. As vulnerabilities are found, these devices need to be patched, to ensure a cybercriminal does not get unwarranted access onto your home network or take over the operation of your lightbulbs or doorbell.

To learn join us for two Webinars with Microsoft and Reddington on 21 October 2020 covering Dynamics 365 Finance, Dynamics 365 SCM Dynamics 365 Fraud protection, and how the cloud and Dynamics 365 is supporting digital transformation and new business paradigms.
To learn more call us on 009714 3365589

SnapLogic and Data Interchange for iPaas and EDI

August 20th, 2020

SnapLogic and Data Interchange have joined forces to bring together market leading iPaaS and EDI solutions
SnapLogic provides the #1 Intelligent Integration Platform.

The company’s AI-powered workflows and self-service integration capabilities make it fast and easy for organizations to manage:
– all their application integration,
– data integration,
– API management,
– B2B integration, a
– data engineering projects on a single, scalable platform.

Hundreds of Global 2000 customers — including Adobe, AstraZeneca, Box, Emirates, Schneider Electric, and Wendy’s — rely on SnapLogic to automate business processes, accelerate analytics, and drive digital transformation.

This new partnership will combine SnapLogic’s award winning Intelligent Integration Platform, with Data Interchange’s cloud based EDI solutions – Web EDI, and DiNet –to enable forward-thinking customers to drive internal digital transformation processes from a central platform, providing self-service integration up to ten times faster than other existing technologies.

Robert Steiner, CEO, Data Interchange commented:

“A partnership between SnapLogic and Data Interchange is a win/win. Many organisations not only have the need for strong and reliable integration systems, but they also need a good EDI partner with state-of-the-art functionality and their own VAN. Combining SnapLogic’s self-service iPaaS platform with our own self-service cloud based EDI platform and VAN provides customers with everything they need,”
“Working with SnapLogic has also enabled us to expand our market reach and capabilities. Integration is not only about application to application communication but also about automated data flows and supply chain management.”
Through the new partnership customers will be able to combine the trading world of EDI, including communication protocols like AS2 and OFTP, as well as a VAN, with a modern JSON, API-first platform. This ensures customers are able to push forward with their transformation initiatives using a single augmented, integrated platform covering EDI, data integration, AI/ML, application integration and streaming. Taking this approach means more re-use, reduced IT debt, faster time-to-market, and increased transformational agility with deeper and wider connectivity.

Roger Coles, Channel and Alliances Director EMEA at SnapLogic commented on the partnership:

“EDI has become increasingly important within organisations today, as they seek to streamline processes and automate various functions with the business. So we are excited to be announcing this new partnership with Data Interchange. By combining our two best-in-class solutions we will be able to provide a combine offering which we feel will be well received by our customers thanks to the unrivalled depth and breadth of functionality Data Interchange provides through its EDI solutions.”

If you need a faster and more robust way to develop, manage and maintain interfaces, with pre-built ‘snaps’, ETL, and streaming data callus ot learn more: 0097143365589

Microsoft Gold Partnership Synergy Software Systems

June 18th, 2020

I am pleased to note that our Gold Partnership with Microsoft has been confirmed again for the next year.