Archive for the ‘Microsoft’ category

Utility billing, Dynamics 365, why Mecoms? ask Synergy Software Systems

October 11th, 2021

We have long experience of utility billing, which has many unique requirements compared to a manufacturing or retail organisation. OS we are pleased to announce these recent successes by our ISV partner Mecoms.

FERRANTI COMPUTER SYSTEMS Achieves the Microsoft Business Applications 2021/2022 Inner Circle award

Ferranti is honored by Microsoft for achieving outstanding sales achievement and innovation with their MECOMS 365 application platform. 

Ferranti Computer Systems, the driving force behind the MECOMS 365 software platform for energy & utility providers, has achieved the prestigious Microsoft Business Applications 2021/2022 Inner Circle award. Membership in this elite group is based on sales achievements that rank Ferranti Computer Systems in the top echelon of the Microsoft’s Business Applications global network of partners. Inner Circle members have performed to a high standard of excellence by delivering valuable solutions that help organizations achieve increased success. For the second year in a row.

2021/2022 Inner Circle members are invited to the Inner Circle Summit Summit in March 2022 as well as virtual meetings between July 2021 and June 2022, where they will have a unique opportunity to share strategy and network with Microsoft senior leaders and fellow partners.

This recognition of Inner Circle for Microsoft Business Applications coincided with Microsoft Inspire, the annual premier partner event, which took place July 14-15, 2021. Microsoft Inspire provides the Microsoft partner community with the opportunity to learn about the company’s road map for the upcoming year, establish connections, share best practices, experience the latest product innovations and learn new skills.

“In a year of deep business transformation for every company and every industry on the planet, it is extremely rewarding to be able to recognize Microsoft Business Applications partners from every corner of the world that accelerated our joint customers’ digital transformation and drove unsurpassed customer success,” said Cecilia Flombaum, Microsoft Business Applications Ecosystem Lead. “Our Inner Circle members are chosen based on their business performance as well as capabilities as an organization, whether that’s creating IP, developing solutions, or having an industry leading focus on digital transformation. Microsoft is honored to recognize Ferranti/MECOMS for their achievements this past year, their dedication to our customers, and their innovation around the Microsoft Cloud.”  

Tom Van Haute, COO at Ferranti/MECOMS: “By using Microsoft technology as the underlying platform for MECOMS 365, working together with the Microsoft experts and opting for a hybrid cloud solution, we can keep MECOMS future-proof. Receiving the Microsoft Innercircle Award is a confirmation of our expertise and efforts of which we are of course very proud. Our product development team and myself are looking forward to continue the collaboration as an Innercircle member to drive innovation for our MECOMS platform for our customers to enjoy.”

Ferranti is dedicated to supplying valuable solutions that help customers achieve a competitive advantage by working with them to identify the best solutions and services that accommodate their business needs while excelling in customer satisfaction. By collaborating with the teams at Microsoft, Ferranti maintains a strong expertise of the Microsoft platform to provide innovative solutions, strong services and unparalleled value to their customers.

Johan Vandekerckhove, CCO at Ferranti/MECOMS: “We build relationships with our stakeholders, continuously collect their feedback and see how we can adapt to immediate needs in our industry or surfacing innovations that benefit our customers. It is an honor for us to receive the Award for Innercircle Member Microsoft Business Applications. Being part of the Innercircle allows for efficient communication and front row access to trends and innovations in our industry. I would like to thank everyone at MECOMS and Microsoft for our collaboration over the past period and I’m looking forward to continue this the coming years.”

MECOMS is positioned as a Major Player in the IDC MarketScape:

Worldwide Customer Experience Management Solutions for Utilities 2021.

It shows that the efforts and investments in our product development are bearing fruit and that we have a future proof strategy in place, which obviously benefits our customers in the first place.” Ellen Schrauwen, Operations Manager and MECOMS Product Organization.

We are very proud of the position and recognition that MECOMS receives in the IDC MarketScape. The fact that our customers recognize us for our industry expertise, that’s a credit to our entire MECOMS Family and our network. 

This IDC MarketScape provides energy utilities globally with insight into the current capabilities and future strategies of customer experience management (CXM) software vendors, guiding them in their experience enhancement projects or as they plan for an end-to-end CXM solution deployment. 

If you need a utility billing system built on a proven enterprise solution delivered by an experienced U.A.E. partner then call Synergy Software Systems 01472885282

Power BI autp install for TEAMS is coming.

September 17th, 2021
  • Power BI will begin automatically installing the Power BI app for Teams for users when they visit the Power BI service
  • Power BI admins can choose not to auto-install through a new Power BI tenant setting
  • The tenant setting has started to roll-out now, giving admins time to opt-out if desired.
  • The automatic installation will start to take effect in November 2021, for organizations with the setting enabled.

Auto-install for Power BI app for Microsoft Teams

When the Power BI app for Microsoft Teams is installed, users get better experiences without leaving Teams, like:

These capabilities are available once the Power BI app for Teams is installed for a user

The Install Power BI app for Microsoft Teams automatically tenant setting is added to the Power BI admin portal. Power BI admins can control the auto-install behavior. By default, the auto-install is enabled.

Power BI tenant setting that controls automatically installation of the Power BI app for Microsoft Teams for a user.

The automatic installation happens for a user under the following conditions:

  1. The Power BI app for Microsoft Teams is set to allowed in the Microsoft Teams admin portal
  2. The Power BI tenant setting Install Power BI app for Microsoft Teams automatically is enabled
  3. The user has a Microsoft Teams license
  4. The user opens the Power BI service (e.g. app.powerbi.com) in a web browser

Initially, auto-install applies to new users the first time they visit the Power BI service in a web browser. In the future, auto-install will occur for all active users of the Power BI service who meet the criteria.

When auto-install occurs, the following notification is shown in the Power BI service notification pane.

Graphical user interface, text, application Description automatically generated

Questions and Answers

What happening today?

Pre-announcing auto-install of Power BI in Teams.

Starting to roll-out a Power BI tenant admin setting which enables Power BI admins to choose to opt-out of the automatic installation behavior.

When will these changes take effect?

In November 2021, Power BI auto-install of Power BI in Teams will start rolling out.

Which users will be affected?

When the Power BI tenant setting is enabled, the Power BI app for Microsoft Teams will be installed for users who meet the criteria specified. Initially, automatic installation will apply to new users and will expand to all users who visit the Power BI service in a web browser after the initial roll-out in November 2021.

When should I use a Microsoft Teams App Setup Policy?

Microsoft Teams app setup policies allow Microsoft Teams Admins to install an app for a target set of users. Since this applies to all users in the specified group, you can ensure everyone who needs Power BI has it, even when they’re not active Power BI users. Use app setup policies to pin the Power BI app in Teams to the Microsoft Teams left rail. This additional step makes data and analytics prominently available throughout your organization..

Read more about automatic installation in the Power BI documentation

Read more about the Power BI app for Microsoft Teams

Read more about collaboration in Microsoft Teams with Power BI

Dynamics 365 Project Operations

September 13th, 2021

Dynamics 365 Project Operations will soon be one year since GA and more features will come next moth in the Wave 2 update. It is a combination of previous solutions (Project Management and Accounting feature of Dynamics 365 Finance and Supply Chain, Dynamics 365 Project Service Automation, and Microsoft Project) into a single set of user scenarios typical of project-centric businesses.

The long-term approach to the database back-end for Dynamics 365 Project Operations is he Dataverse. (formerly known as the Common Data Service) which consists of foundational, secure data entities to enable standard, mainstream business use cases with reusable business logic. 

Project Management and Accounting development work will continue on X++ while Project Service Automation solutions will still be built on the Power Platform.

INTELLIGENT ORDER MANAGEMENT – ask Synergy Software Systems

September 9th, 2021

According to Microsoft commissioned research by Forrester in November 2020, 61 percent of businesses expect more than half of their sales to come from digital commerce over the next two years.

More than 50 percent of businesses report that their supply chains are unprepared to accommodate a growth in digital commerce.

 In a recent McKinsey survey of 60 senior supply-chain executives, from across industries and geographies, 85 percent of respondents reported inefficient digital technologies to address logistic disruptions, shortages of parts and materials, and sudden swings in demand caused by the COVID-19 pandemic.

Microsoft Dynamics 365 Intelligent Order Management enables organizations to intelligently orchestrate fulfillment and automate it with a rule-based system using real-time omnichannel inventory data, AI, and machine learning.

Adapt quickly to meet future order volumes and fulfillment complexities by supporting new order intake, fulfillment, and delivery partners with pre-built connectors and support contemporary collection methods like buying online for in-store or curbside pickup.  Microsoft Dynamics 365 Intelligent Order Management, is a solution that enables agile businesses with easy-to-deploy out-of-the-box connectors within a low-code or no-code environment.

Intelligent Order Management offers pre-built connectors for order intake sources to help businesses to accept orders from anywhere for example:

  • Orderful a cloud-based electronic data interchange (EDI) platform
  • BigCommerce  a cloud-based e-commerce SaaS platform.

 ShipStation is a web-based e-commerce shipping platform for merchants to quickly generate shipping labels for their online orders. By integrating ShipStation with the Intelligent Order Management platform, users can bring all their carriers and order sources together within one unified solution.

Intelligent Order Management users can also use pre-built partner connectors connect to integrate to:

  •  Avalara, an automated tax compliance solution that determines order tax rates based on geolocation and product classification,
  •  Flexe, a cloud-based platform that unifies warehouse sourcing and streamlines material handling operations.

Microsoft’s Intelligent Order Management provides a foundation for businesses to build agility and resiliency into their order management processes and to free themselves from legacy, inefficient technologies.

With internal to external ID transformation, users use different mappings with different providers. For example, a different names for the same product or SKU from an e-commerce system, such as BigCommerce, to Intelligent Order Management. This type of internal to external ID mapping is critical when Intelligent Order Management is used in complex order environments where data is communicated between many internal and external systems.

There are localized Business Event definitions and Provider definition metadata for the following languages: Arabic, Danish, Dutch, German, Italian, Japanese, and Spanish.

An enriched Power BI architecture includes a set of dashboards embedded into the user interface. The Power BI dashboards provide longer-range insights into the order and fulfillment data..

Improve order accuracy with fulfillment insights

A recent “final mile” survey by Gartner®, found that   only 18 percent of organizations report fulfillment accuracy rates of 95 percent or better.

  • What is the cost in extra administration of processing an order and shipment twice?
  •  What are the top and bottom line impacts of losing 5% or more of sales already won?

Intelligent Order Management with the new Order insights dashboard can help you to improve this key performance indicator.

To find out more contact: Synergy Software Systems: 0097143365589

Manage your inventory in Business Central – ask Synergy Software Systems

September 2nd, 2021

View Top Selling Items Aged Inventory

In the Business Central dashboard, select Aged Inventory to see what inventory items have been present for over 120 days, and to see how long each item has been in inventory..

Once you’ve gained insight into the efficiency of your inventory determine what are your best selling items. From your Business Central dashboard select Items, then select Report, then Inventory, then Inventory Statistics, and finally select Inventory – Top 10 List.

You are now looking at a report of your best selling products, to aid you in taking informed decisions for future inventory needs.

Check Inventory and Vendor Lead Time

After determining what products are selling successfully for your business and what products are having a slow turnover rate, determine the vendor lead time for these items. What is the time from when a purchase order is made to when the item is assembled and ready to be distributed to buyers. This data, will help you avoid the risk of being out of stock for your most popular items, a key source of revenue. 

Use the search function in Business Central located at the top right corner of your screen and search for Purchase Advice. This generates a report that shows both the total number of orders for your company’s items and the actual number in stock for each of these items. 

When you see an item that’s out of stock, go to your dashboard again and select Vendors. From there, select Report, then Purchase, then Vendor/Item Purchases. Now youhave access to a Vendor/Item Purchases report that will show the lead time of all vendors.

Easily Restock Items

Through just a few simple clicks, you have a better understanding of what is selling for your company, what isn’t, and the general turnaround time for all of these products. Such information is what makes Business Central so beneficial for inventory management. 

Use the insight gained on all inventory, to easily enter purchase invoices for items that are out of stock or close to being out of stock. Select Vendors from the dashboard screen to find the required vendor and then select Purchase Invoice, and enter the vendor invoice number along with the items purchased.

Once posted, the invoice is complete, and you don’t have to worry about being behind on inventory restock.

Future Inventory Stock

Leverage the information on inventory movement given to you by Business Central to predict future inventory needs. Go to your dashboard and find the Forecast application. Select the Forecast menu. Look at the Sales View and Inventory Forecast. 

The Inventory Forecast gives you visibility and insight about upcoming inventory needs using data in Business Central. It provides predictions for when certain items will be out of stock by analyzing current inventory and consumer trends for your company.

Keep your warehouse data accurate and updated in a timely manner with mobile transactions and use of rfid/barcode technology and also to undertake perpetual and annual inventor counts.

Ask us about the Tasklet mobile solution and its many new features. 0097143365589

IFRS16 Asset leasing in Dynamics 365

September 1st, 2021

Asset leasing helps customers feel more confident that they’re following the proper accounting standards for ASC 842 and IFRS 16, reducing the risk of spending extensive time doing offline calculations. Asset leasing will reduce manual errors and save your users time through automatic lease status updates, right of use assets, wholistic monitoring and analytics, and calculations of net present value, lease interest, and future cash payments.

Dynamics 365 Finance > Asset leasing > Lease management

Asset leasing can help you with the following:  

Automates the complex lease calculation of present value and its subsequent processes such as future lease payment, lease liability amortization, right-of-use asset depreciation, and expense schedules.

Automatically classifies the lease as either operating or finance, or as a short-term lease or low-value lease. The lease classification tests include transfer of ownership, purchase option, lease term, present value, and unique asset.

Centralizes the management of lease information, such as important dates, including the commencement and expiration dates, as well as the lease’s transaction currency, payment amounts, and payment frequency.

Helps to generate accounting entries for the initial recognition, and subsequent measurement of the lease liability and right-of-use asset.

Reduces time for complex calculation of lease modification and automatic adjustment transactions.

Provides posting to different layers to accommodate different reporting purposes, such as tax reports that are available in Dynamics 365 Finance.

Complies with the accounting standards to represent leases on a balance sheet using the Balance sheet impact calculator.

Provides audit controls over the integrity of the lease data to ensure that the posted transactions match the calculated amounts of the present value, future payments, and liability amortization.

Provides tools to import from or export to Excel for all lease data using data management.

Includes features that help in preparing asset leasing reports, particularly the preparation of disclosures and notes.

Integrates with company chart of accounts, currencies, fixed assets, vendors, journals, data management, and number sequences.

Asset leasing integrates seamlessly with other components of Dynamics 365 Finance, including Fixed assets, Accounts payable, and General ledger. Integrates with your company chart of accounts, currencies, fixed assets, vendors, journals, data management, and number sequences.

  • Complies with the accounting standards to represent leases in balance sheets using the Balance sheet impact calculator.
  • Provides audit controls over the integrity of the lease data to ensure that the posted transactions match the calculated amounts of the present value, future payments, and liability amortization.
  • Provides tools to import from or export to Excel for all lease data.

If you need to comply with IFRS16 , or need assistance with implementation or support of Dynamics 365 Finance and SCM then contact Synergy Software Systems 009714 3365589.

Microsoft Dynamics 365 Project Operations

August 25th, 2021

Today’s project-based services businesses operate in a highly competitive market, where winning new deals, accelerating project delivery, and increasing profit margins are significant challenges. Teams within these organizations are using disconnected systems for sales, project management, collaboration, and financials when success in this highly competitive environment requires unifying teams around actionable data.

Microsoft Dynamics 365 Project Operations connects sales, resourcing, project management, and finance teams in a single application to win more deals, accelerate project delivery, and maximize profitability.

  • Leaders get business insights to increase visibility across all teams, data, and processes, plus AI capabilities for better and faster business decisions.
  • Sales is enabled to win more deals and accelerate the sales cycle with fast and accurate quotes, flexible pricing, and seamless transitions from estimate to execution.
  • Resourcing is set up to optimize resource use by aligning the right people, with the right skills, to the right projects. This alignment improves quality and helps to retain top performers.
  • Project managers can accelerate project delivery with state-of-the-art, built-in project management that uses familiar, easy-to-use Microsoft Project capabilities.
  • Team members can improve productivity, collaboration, and visibility with integration to Microsoft Teams, and submit time and expenses from anywhere.
  • Finance can simplify project accounting with time and expense tracking governance, project costing, budgeting, invoicing, revenue recognition, compliance, and visibility into key business health metrics.

Project Operations is powerful on its own, but can be expanded by our customers who require more capabilities from Dynamics 365. These capabilities include Marketing, Human Resources, Customer Service, and more.

Whether you want the added functionality of another Dynamics 365 application or to add on a custom application built with Power Apps, everything works together and works like you expect because they share the common foundation of a secure, private, and compliant cloud-delivered solution.

August 24th, 2021

A bungled data migration of a network drive caused the deletion of 22 terabytes of information from Dallas Police Department police force’s systems – included case files in a murder trial,during a data migration exercise carried out at the end of the 2020-21 financial year

“On August 6, 2021, the Dallas Police Department (DPD) and City of Dallas Information and Technology Services Department (ITS) informed the administration of this Office that in April 2021, the City discovered that multiple terabytes of DPD data had been deleted during a data migration of a DPD network drive,” said a statement [PDF] from the Dallas County prosecutor’s office.

14TB were recovered, presumably from backups, but “approximately 8 Terabytes remain missing and are believed to be unrecoverable.”

The Home Office initially issued a statement saying the data loss was down to a “technical issue”, which had been resolved, There must have been some technical resolution because the Home Office later said it was not a technical issue after all, and in fact a “housekeeping error” with Home Secretary Priti Patel saying: “Home Office engineers continue to work to restore data lost as a result of human error during a routine housekeeping process earlier this week.”

In a letter published by The Guardian, National Police Chiefs’ Council (NPCC) deputy chief constable Naveed Malik, lead for the organisation on the Police National Computer (PNC), said approximately 213,000 offence records, 175,000 arrest records and 15,000 person records had potentially been deleted in error. The DNA database connected to the PNC saw 26,000 records corresponding to 21,710 subjects potentially deleted in error, “including records previously marked for indefinite retention following conviction of serious offences”. The letter also said 30,000 fingerprint records and 600 subject records may have been deleted in error.

The PNC dates back to the 1970s. The current iteration is a Fujitsu BS2000/OSD SE700-30 mainframe based in a Hendon data centre, running Software AG’s natural programming language-using ADABAS database. The UK’s territorial and regional police forces, Serious Fraud Office, Security and Secret Intelligence Services (MI5, MI6), HM Revenue & Customs, and the National Crime Agency all make use of it. They have controlled and 24-hour access from remote terminals and through local police force systems.

These incidents highlight the importance of backups and backup and recovery processes. How often do you test whether you can restore your back ups? Does this still work for restoring older back ups when you upgrade? Has a move to the cloud changed the retention of your back ups, the frequency of upgrades, or the ease or time for restore?

Windows Server 2022

August 23rd, 2021

Microsoft quietly rolled out Windows Server 2022 earlier this week . According to this Windows Server 2022 lifecycle support page, Windows Server 2022 reached general availability on Aug. 18.

The Visual Studio Subscriptions download page for developers lists the availability of “Windows Server 2022 Languages and Optional Features.” However, the full product bits didn’t appear to be there on release day.

Announcement Date Speculation
Microsoft, remarkably, has not given public notice about the commercial product release of its latest Windows Server product. Some speculate that Microsoft is waiting till Sept. 1 to announce Windows Server 2022’s commercial release, when Microsoft’s product terms may be available:

Microsoft’s product terms publications, which list updated pricing for its products, typically arrive on the first of the month. Microsoft’s typically announces a product GA before the product terms are published, which essentially means that the product is announced, but you can’t buy it until the first of the month.

Microsoft announced earlier this week that it is planning to hold an online Windows Server Summit event on Sept. 16, which is a public event but requires registration to attend. That Sept. 16 date also could be the target announce date Microsoft intends.

Windows Server 2022 was at the release-to-manufacturing (RTM) stage back in June. However, it was also called a “preview” at that time. It was an odd description, since “RTM” is old Microsoft nomenclature for finished software bits that undergo testing by original equipment manufacturers prior to a final product release. In other words, RTMs aren’t previews.

Windows Server 2022 Editions and Features
Microsoft is planning to release a Standard edition, a Datacenter edition and a Datacenter Azure edition of Windows Server 2022, with Core and Desktop installation options. The products will get updated via the long-term servicing channel release model (Microsoft has dropped the semiannual channel update option (for all supported Window Server products.)

Windows Server 2022 has some notable new features. On the security side, it has Secured Core boot protection, TLS 1.3 protocol use by default and Domain Name System over HTTPS encryption. Communications will be better protected from viewing with Server Message Block (SMB) over QUIC capability. The server also will have SMB compression for speedier file access.

GDPR _ Microsoft’s Windows diagnostic data processor feature is GA

July 13th, 2021

Microsoft introduced a new capability in some of its products to help organizations ensure their compliance with data privacy regulations, in particular the European Union’s General Data Protection Regulation (GDPR).

The “Windows diagnostic data processor configuration” became generally available this week, Microsoft announced, It’s enabled in certain Microsoft tools, namely “Desktop AnalyticsUpdate ComplianceMicrosoft Managed Desktop, and the Windows Update for Business deployment service,” .

Data Controller Oversight
Windows collects diagnostic information, and organizations have had rather non-transparent ways of limiting what gets collected. They can just select a pre-set data collection level. Microsoft’s current data collection levels include “Diagnostic Data Off” (previously called “Security”), “Required” (previously called “Basic”) and “Optional” (previously called “Full”). Organizations that use the Windows Update service to keep systems patched need to use the Required option. These nuances, and more, are described here https://docs.microsoft.com/en-us/windows/privacy/configure-windows-diagnostic-data-in-your-organization#enable-windows-diagnostic-data-processor-configuration

Microsoft is positioning the Windows diagnostic data processor configuration capability, as being equivalent to having data controller oversight as required by the GDPR.

From the “Configure Windows Diagnostic Data” document:

The Windows diagnostic data processor configuration enables you to be the controller, as defined by the European Union General Data Protection Regulation (GDPR), for the Windows diagnostic data collected from your Windows devices that meet the configuration requirements.

According to a European Union glossary entry, “the data controller is the party that, alone or jointly with others, determines the purposes and means of the processing of personal data.” The glossary entry adds that “the actual processing may be delegated to another party, called the data processor.”

It seems that Windows diagnostic data processor configuration capability is mostly conceived as a means for organizations to become compliant with the GDPR with regard to their customers. It’s also an assurance about Microsoft’s data collection practices.

Now generally available, the Windows diagnostic data processor configuration further empowers you to manage your organization’s diagnostic data. It provides you familiar tools to support data subject rights, including managing, exporting, or deleting data stored securely in your Azure tenant. It also lets you benefit from our technology without compromise.

The capability also helps organizations to elete data should they get a customer request to do so, which is also a GDPR prerogative. The customer, in GDPR lingo, is known as the “data subject” in such cases.

Handling data subject requests happens though “the admin portal,” according to a note in this “Windows 10 and Privacy Compliance” document.

Prerequisites to Using Diagnostic Data Configuration
There are prerequisites to using the Windows diagnostic data processor configuration capability, which is just supported on devices using “Windows 10 Pro, Education or Enterprise editions, version 1809 with July 2021 update or newer.” In addition, the Windows devices “must be joined to Azure Active Directory.”

The Windows diagnostic data processor configuration capability just applies to data collection by Windows components. It doesn’t apply to the apps running on top of Windows, which have their own data collection practices.