Archive for the ‘Microsoft’ category

10 X Faster Reports on SQL! Run Time from 30 Mins to 3 Mins! Ask Synergy Software Systems

April 27th, 2021

The performance degradation of applications running on Windows, and VMs is getting inherently worse. This includes latency issues, queries or reports timing out, crashes, missed SLAs, back office batch jobs bleeding over into production hours, and the litany of “shadow IT” problems that wreak havoc.

Even after migrating to a brand-new flash array, performance problems return because the root source of the problem still exists. The fact is, 30-40% of performance is being robbed by small, fractured, random I/O being generated due to operating system I/O inefficiencies. This is a software problem that is solved by our software.

DymaxIO™ fast data software will quickly:

  • Increase performance automatically – no tuning required. Simply install and watch performance problems disappear.
  • Optimizes writes so maximum payload is carried with every I/O operation.
  • Speed up I/O intensive applications like MS-SQL/Oracle, CRM, ERP, File Servers, Imaging, Web Servers, Backups, VDI.

Install our software on your most troublesome servers and see 30-50% or more of the noisy, garbage I/O offloaded and performance dramatically improved.

Microsoft’s April 2021 Patch Tuesday

April 17th, 2021

Update Tuesday is a monthly cycle when Microsoft releases patches for vulnerabilities . As a best practice, Micorosft encourage customers you to turn on automatic updates.

Security hygiene and patch management are as important as ever as to protect from both sophisticated and common cybercriminal activity. Customers should ensure they are on the latest version of software with current security updates. . It is common for attackers to shift their efforts to exploit recently disclosed vulnerabilities before the latest updates or patches are installed, which is why it is so important that customers migrate to the latest supported software.

This month’s release includes a number of critical vulnerabilities to prioritize, including updates to protect against new vulnerabilities in on-premise Exchange Servers. Given the recent focus on Exchange vulnerabilities, we recommend customers install the updates as soon as possible to ensure they remain protected. Customers using Exchange Online are already protected and do not need to take any action.

More details on all of this month’s updates can be found in the Security Update Guide.. More information on best practice can be found in the following resources:

Business Central Wave 1 – now even better Ask Synergy Software Systems

April 15th, 2021

A recent Microsoft-commissioned IDC survey of small and mid-sized businesses (SMBs) across the globe, 60 percent of leaders indicated that 2021 will be spent on pivoting and focusing on recovery. They  stated that their top three business challenges are to increase their: business agility, productivity, and revenue.

A modern business management solution can help SMBs address these challenges. SMBs leaders struggle to find the time to create a digital transformation strategy. That’s where we can help.

Dynamics 365 Business Central helps SMBs to adapt faster, work smarter, and perform better

Dynamics 365 Business Central provides a connected, cloud hosted, business management solution for growing small and midmarket organizations.

Connected means that you bring together your finance, sales, service, and operations teams within a single application.  Reduce the costs of licensing and training in multiple systems and the challenges of integration reporting and data consistency.

Get the real time insights needed to drive your business forward and to adapt to rapidly changing business models :

  • Adapt faster—have a flexible platform to adopt technological change, and to adapt to economic and statutory changes with the insights needed to pivot quickly, shift business models, and cultivate strategic plans.
  • Work smarter—Stop app switching and boost productivity using interoperability with Microsoft Teams, Excel, Word, and Outlook.
  • Perform better—Enable better business performance with continuous process improvements, real-time insights, and responsiveness across your entire business—not just financials.

Adapt faster: Onboarding guidance

Pivoting quickly is only possible when you can get everyone across your company to adopt new business apps, processes, and models. To reach go-live is critical for all new business management solutions, but time to productivity for your people is the better measurement of success. The 2021 release wave 1 of Dynamics 365 Business Central, includes ‘getting started checklist’s, a welcome banner, and in-app contextual help with teaching tips to ensure your people can onboard and deliver results faster.

Work smarter: Better together on the Microsoft cloud

Microsoft is the only company that provides productivity, collaboration, development, AI, business intelligence, and business applications all within a single cloud. The result goes beyond the ability to support remote work, improve security, and control costs. By connecting Dynamics 365, Microsoft 365, and Power Platform you empower your organization to be more collaborative, more productive, and more impactful.

In the 2021 release wave 1, there is  improved interoperability with Microsoft Teams, Word, and Excel, along with enabling integration between Dynamics 365 Business Central virtual tables into Microsoft Dataverse solutions.

Additionally, there is now support for Universal Print to streamline the way companies manage printing from Dynamics 365 Business Central.

Perform better: Improved dimensions and expansion to more geographies

To optimize financial performance and drive continuous business process improvements the 2021 wave 1 release supports global expansion, with Dynamics 365 Business Central now also available in India, Greece, Romania, and Turkey.

Working with dimensions and general ledger entry corrections is enhanced. Ensure consistent and accurate dimension value attributes on operational and financial transactions and spend less time on corrections, close month end faster, with fewer audit queries, and clearer insights from your business data.

Learn more

This is just a glimpse of the latest innovations for Dynamics 365 Business Central. There are many other recent enhancements across banking, payments, performance, supply chain optimization, and usability.

To start your digital transformation with Microsoft Dynamics Business Central call Synergy Software Systems 0091743365589

Critical Windows fix

February 14th, 2021

A critical flaw was discovered in Windows 10 that could allow hackers to unleash a devastating attack on PCs and render the devices useless. Customers who have automatic updates enabled are automatically protected from these vulnerabilities.

Last week Microsoft released a set of fixes affecting Windows TCP/IP implementation that include two Critical Remote Code Execution (RCE) vulnerabilities (CVE-2021-24074, CVE-2021-24094) and an Important Denial of Service (DoS) vulnerability (CVE-2021-24086). The two RCE vulnerabilities are complex which make it difficult to create functional exploits, so they are not likely in the short term. We believe attackers will be able to create DoS exploits much more quickly and expect all three issues might be exploited with a DoS attack shortly after release. Thus, we recommend customers move quickly to apply Windows security updates this month.

The DoS exploits for these CVEs would allow a remote attacker to cause a stop error. Customers might receive a blue screen on any Windows system that is directly exposed to the internet with minimal network traffic.

It is essential that customers apply Windows updates to address these vulnerabilities as soon as possible. If applying the update quickly is not practical, workarounds are detailed in the CVEs that do not require restarting a server. These three vulnerabilities are unique and require separate workarounds depending on the exposure of an affected system; however, they can be thought of in terms of Internet Protocol version 4 (IPv4) and Internet Protocol version 6 (IPv6) solutions.

The IPv4 workaround simply requires further hardening against the use of Source Routing, which is disallowed in Windows default state. This workaround is documented in CVE-2021-24074 and can be applied through Group Policy or by running a NETSH command that does not require a reboot. The IPv6 workarounds are documented in CVE-2021-24094 and CVE-2021-24086, and require blocking IPv6 fragments, which may negatively impact services with dependencies on IPv6.

It is important that affected systems are patched as quickly as possible because of the elevated risk associated with these vulnerabilities, and downloads for these can be found in the Microsoft Security Update Guide.

Microsoft 365 apps and services will no longer support IE 11

February 3rd, 2021

Last August Microsoft announced that Microsoft 365 apps and services will no longer support Internet Explorer 11 (IE 11) by August 2021

Since November 30, 2020, the Microsoft Teams web app no longer supports IE 11.
To access Microsoft Teams, use the desktop app or a supported modern browser like the new Microsoft Edge.

Beginning August 17, 2021, the remaining Microsoft 365 apps and services will no longer support IE 11.
This means that after the above dates, customers will either be unable to connect to Microsoft 365 apps and services on IE 11 or have a degraded experience – new Microsoft 365 features will not be available or certain features may cease to work when accessing the app or service via IE 11.
This change will be difficult for some users,

Customers have been using IE 11 since 2013 when the online environment was much less sophisticated than the landscape today. Since then, open web standards and newer browsers—like the new Microsoft Edge—have enabled better, more innovative online experiences.

Respecting investments in IE 11 web apps
IE 11 isn’t going away1and customers’ own legacy IE 11 apps and investments will continue to work. Customers may have made business-critical investments in IE 11 legacy apps and those apps are still functioning. While bridging between modern and legacy apps, many customers may have no choice but to rely on a two-browser workaround of using IE 11 alongside a modern browser. However, with the new Microsoft Edge and Internet Explorer mode, customers don’t need an awkward workaround of one browser for some app,s and another for other apps. They can standardize on one browser and seamlessly experience the best of the modern web in one tab while accessing a business-critical legacy IE 11 app in another tab – all housed within the new Microsoft Edge.

With native integration in Microsoft management, security, and productivity tools, we recommend the new Microsoft Edge to address customers’ compatibility and secure remote work needs. Microsoft Edge has SmartScreen built-in and has the highest-rated phishing and malware protection as measured by two independent studies. We will Microsoft engineers are ready to help customers in case they run into compatibility issues. For more information, see the ‘Help is available’ section below.

Note: Using Internet Explorer mode in the new Microsoft Edge will not help to extend IE 11 access to Microsoft 365 apps and services beyond the dates listed above. Microsoft 365 apps and services will stop supporting IE 11 on the dates listed.

Microsoft Edge Legacy makes way for the new Microsoft Edge
The new Microsoft Edge is a browser built on the Chromium open source engine with the latest in Microsoft enterprise capabilities. Since its release in January 2020, millions of users have upgraded their home and work browsers to the new Microsoft Edge. Additionally, new devices and future Windows feature updates (starting with Windows 10, version 20H2) will contain the new Microsoft Edge.

Microsoft is ending support for the Microsoft Edge Legacy desktop app on March 9, 2021.
After March 9, 2021, the Microsoft Edge Legacy desktop app will not receive new security updates.

We recommend that customers first read the detailed Microsoft article about how to plan for deployment. The article guides customers through key questions and offers a path forward for major steps in the transition to the new Microsoft Edge.

Next, customers determine what type of support you may need..
Customers with Microsoft Unified Support can reach out to Microsoft for t hat support service for help transitioning to the new Microsoft Edge.

Microsoft FastTrack is available at no additional charge to customers with 150 or more paid seats of Windows 10 Enterprise. To get started, submit a Request for Assistance through the FastTrack site.

For those customers who prefer to get started on their own, there are self-guided deployment and configuration materials, complete with a series from Microsoft Mechanics, ready on our Docs site.

App Assure
It is natural for customers to be concerned about compatibility when it comes to business-critical apps and sites.. The App Assure promise is this: if customers’ web apps and sites work on IE 11, supported versions of Google Chrome, or any version of Microsoft Edge (including Microsoft Edge Legacy), those web apps and sites should work on the new Microsoft Edge.

If not, then they can contact App Assure for remediation support here or by email (ACHELP@microsoft.com).

Assistance is provided in Traditional Chinese and Simplified Chinese (support specialists speak Mandarin only), English, French, German, Italian, Japanese, Korean, Portuguese (Brazil), and Spanish.

To learn more about the new Microsoft Edge, customers can view the How to Get Started End User Guide.
( Internet Explorer 11 is a component of the Windows operating system and follows the Lifecycle Policy for the product on which it is installed.)

The New Dynamics 365 Project Operations – ask Synergy Software Systems, Dubai

January 16th, 2021

Almost a year ago, Muhammad Alam, Corporate Vice President Dynamics 365, shared the vision for a better product for project and service based businesses and industries. In March, Gurkan Salk was named the new General Manager for Project Operations at Microsoft.

Users of Dynamics 365 Project Operations often ask for a better way to collaborate in Microsoft Teams, and a new app experience has now arrived. (December 2020)

There are many ways in which Teams can be used to boost collaboration and efficiency while reducing reliance on email.
Add the Dynamics 365 App to Teams and use Project Operations inside Teams.
There is no need to step out of Teams for anything related to Dynamics work.
This app in general is for all the Dynamics 365 apps built upon Dataverse and the Power Platform, be it the Sales app, Customer Service, Project Operations, or others.
The benefit of working with Project Operation within Teams is the improved collaboration as project execution is in process. Many of the workflows of a typical project require constant email correspondence. That work can now be done via Teams, keeping inboxes clean and ensuring the right people stay informed.

Extended Events – Security Issue – SQL Server 2019, 2017, 2016, 2014

January 13th, 2021

Microsoft has fixed vulnerabilities in Extended Events that “may cause code to run against the SQL Server process if a certain extended event is enabled.”

-KB 4583468 https://support.microsoft.com/en-us/help/4583468/kb4583468-microsoft-sql-server-elevation-of-privilege-vulnerability
and
– CVE 2021 1636, https://msrc.microsoft.com/update-guide/en-US/vulnerability/CVE-2021-1636
Lots of patching to do :
• SQL Server 2019 CU8 GDR
• SQL Server 2017 CU22 GDR
• SQL Server 2016 SP2 CU15 GDR
• SQL Server 2014 SP3 CU4 GDR
And there are GDRs for other patch levels too, like if you’re on 2016 but not on SP2 yet.

Dynamics 365 Supply Chain – Ask Synergy Software Systems – Dubai

December 16th, 2020

“Supply Chain Management” is one of the “Dynamics 365” business applications.
It is known as part of “Microsoft Dynamics 365 for Finance and Operations” which was separated into two different applications to achieve more flexible pricing and licensing.

To learn more about how to build resilience with an agile supply chain see more videos here:
https://dynamics.microsoft.com/en-us/supply-chain-management/overview/ e.g.
Resolve product quality issues and accelerate time to market
Accelerate innovation and respond quickly to quality issues, changing customer specifications, and obsolete parts to ensure compliance and mitigate delays.

Gain planning agility to fulfill customer demand
Predict demand using AI and deliver products on time by planning supply and production in near real time, ensuring the right resources are in the right place.

Optimize inventory and logistics
Improve delivery by using predictive analytics to optimize and automate inventory, warehousing, fulfillment, material sourcing, and supply chain logistics.

Maximize asset uptime and lifespan

Reduce equipment downtime, improve overall equipment effectiveness (OEE), and maximize longevity by performing proactive maintenance.

Innovate with intelligent manufacturing operations
Build agile factories and manufacturing processes with predictive technologies, IoT, and mixed reality to improve throughput, quality, and delivery while reducing costs.

OMAN VAT update November 2020 -ask Synergy Software Systems

November 27th, 2020

The International Monetary Fund, Oman’s economy is expected to shrink by 10 percent this year, the biggest contraction in the Gulf, and its fiscal deficit could widen to 18.3 percent of GDP from 7.1 percent last year.

Last year Oman enacted on June 15 an electronic system for registering excise taxpayers, setting the stage for residents to be taxed on products deemed harmful to public health and the environment after a 90-day grace period. The Omani “sin tax” involves a 100% levy on tobacco, pork, alcohol and energy drinks and a 50% tax on carbonated drinks. This year it increased the tax on alcohol to 100%

Oman announced that it expects to introduce an income tax on high earners in 2022, the finance ministry said in a 2020-2024 economic plan, new details of which were published late on Sunday, as the Gulf state seeks to restore finances battered by low oil prices.

The plan also aims to redirect state subsidies to those groups who need it, rather than subsidize all users. Electricity and water tariffs will be changed gradually in the coming years, the document said.

Meanwhile Oman Royal Decree No. 121/2020 was passed, and the VAT Law was published by the Official Gazette of Oman on 18 October 2020. The date of implementation is expected to be 16 April 2021 (i.e. 180 days from the date of publication of the VAT Law). The Executive Regulations will clarify certain aspects of the VAT Law and those are expected to be published soon by the Official Gazette.
In the next 4-5 months’ time, businesses in Oman should consider the implementation impacts on the entire business, operations, procurement, sales, administration, human resources, information technology, etc. We advise an internal steering committee with a representative from each function.

The VAT Law published is exhaustive with the benefit of the experience of other GCC VAT Laws.

Registration
Muscat has set a voluntary registration threshold of 19,250 Omani riyals and mandatory registration for businesses and individuals with turnover of at least 38,500 riyals.
Non-resident businesses that provide taxable supplies will be required to VAT register. Unlike resident businesses, there will be no minimum threshold that needs to be met before nonresident businesses must register for VAT with Omani authorities. A non-resident business will probably have an option to appoint an agent in Oman – that does not have to be jointly and severally liable, nor a fiscal representative of the principal. More detail is expected in the executive regulations.
Rules for digital service providers based outside of Oman are still in development. Digital service providers based outside of Oman, as well as e-commerce services, will need to pay careful attention to regulations over the coming months to ensure compliance.

VAT impact assessment,
Administration:

• VAT registration and gathering information from customers
• VAT recovery issues and VAT grouping
• VAT litigation avoidance strategies

The VAT fiscal impact,
• budgets, cash-flow, working capital, etc. Financial record keeping it is to be expected, that any company found to have kept inadequate records or issued incomplete invoices may be subject to potentially severe fines.
IT impact,
Ascertain the impact on the accounting system software and hardware such as gathering and loading data, developing statutory reports, amending other financial reports.
• The law sets out rules for proper record keeping and invoicing. All VAT-registered entities must keep specified records, including customs and invoicing documentation, and retain these records for at least 10 years. Archive storage space/cost and the impact of future planned system upgrades needs to be considered.
• The law specifies mandatory filing requirements, including documentation required when filing VAT returns. Now might be a good time to look at both document management systems and RPA e.g. for data entry validation, or VAT reconciliation or for data entry to government websites.

Process and documentation impact,
Redefine the processes under VAT – quotes, contracts and terms and conditions will need revision. Update your process documents for audit purposes.
VAT is a transaction-based tax, so the underlying legal documentation (ie, the contract or terms) detailing the supply of a good or service is the start of the review process. Review your contracts to determine the Omani VAT impact. Does the contract account for VAT (and/or other taxes)? When a contract is ‘silent on VAT’, this could well mean that the amounts specified therein are treated as inclusive of VAT. To avoid misunderstanding, such “silent” contracts should ideally be updated. Parties may need to (re)negotiate the considerations to account for non-recoverable VAT.
Businesses should also review the contracts to determine whether they reflect economic reality. Are the parties to the contracts the actual supplier and recipient of the service or goods? This is important in relation to the invoices issued by the supplier and, the right of the recipient to potentially recover VAT.
To apply the correct VAT treatment of the supply of a service or good, the supplier may need to obtain additional information from the recipient.
Contracts and/or terms and conditions may need to be revised in order to collect or store such information and to ascertain the correct Omani VAT treatment of the services or goods supplied.

Invoicing
Chapter 8 of the law outlines invoicing requirements. Any person making a taxable supply of goods or services will be required to issue a tax invoice, which may be in the form of an e-invoice rather than in paper format.
The details required to be disclosed on a tax invoice, the language in which invoices must be issued, rules for simplified tax invoices, and other similar requirements are expected to be set out in the executive regulations. Currently, it is expected that invoicing will be permitted in English and that use of Arabic will not be compulsory. The executive regulations are expected to specify when a business will be exempt from issuing tax invoices.
The requirement to issue tax invoices is also triggered in other circumstances, e.g., the receipt of advance payments that generate a requirement to account for VAT, or the making of deemed supplies.
For businesses issuing invoices in a foreign currency, the VAT amount must be stated in Omani Rials (OMR) and be converted using the average purchase and sale price of the relevant currency published by the Central Bank of Oman on the date on which the VAT is due. The tax authorities are expected to clarify whether any other conversion methods will be permitted.
This may affect your accounting system because you may sue different rates contractually or for corporate budgets or period end revaluation.
User training
e.g.
– how to add a customer TRN,
– how file a return,
– how to draft anew quote or contract.
– system changes

Transition management
Based on the VAT implementation in other GCC countries, there are challenges to be expected during the process. Complacency is a major risk, as is starting the implementation and transition activity late, and not allowing adequate time to test system and process changes.
Consider for example instances in which goods or services are paid for prior to the law coming into effect, but are only delivered once the law is in place?
The regulations indicate that VAT will have to be paid in such circumstances. However, further questions are raised in terms of invoicing and filing. More details are expected to be provided on precisely how compliance will function under these transitional circumstances
Appoint a proven implementation expert, to walk you through each type of business transaction and its treatment to avoid penal consequences.

Place of Supply
Understanding the concepts of “Supply”, “Place of Supply” and “Time of Supply” is critically important for effective implementation of Oman VAT. The place of supply shall be determined on the basis of the final consumption place of the supply, regardless of the product originating place,. When the supplies are consumed within Oman, they shall be levied to VAT. Services supplied outside of Oman to its residents will be treated as supplies in Oman. Some exemptions will apply to certain services provided to end-users outside of Oman.

For services, the place of supply depends on (i) the type of recipient (is the service business-to-business or business-to-consumer?) and (ii) the type of service. Special rules may apply to certain services such as real estate related services or electronically supplied services (or e-services). Real estate related services and e-services are always deemed to be supplied where the real estate is located respectively where the recipient is located. Particularly, overseas business-to-consumer suppliers of e-services should be aware that they will need to charge, collect and remit Omani VAT to the tax authorities.

Businesses in Oman which import services or goods may need to account for Omani VAT by means of a reverse charge mechanism. Such VAT would in principle be recoverable if and to the extent the business renders VAT taxable activities.
e-services are subject to VAT when the recipient of such services is located or residing in Oman. A reverse charge mechanism applies in case of business-to-business supplies of e-services, under which the burden of VAT is shifted from an overseas supplier to the Omani recipient. As of April 1, 2021, foreign and domestic e-service suppliers should obtain customer information (ie, verified VAT number) to determine their customers’ status (business or consumer).

Free zones
Businesses operating within free zones, special economic zones and duty free zones are likely to be subject to special VAT rules. Concessional VAT treatments are likely to be applicable for supplies within, to and from the customs duty suspension zones, free zones or special zones. Importers, who avail themselves of customs duty suspension benefits under the GCC Common Customs Law, would also likely be eligible for similar benefits under VAT. Dealing with this may require your accounting system to be able to handle a ‘reverse charge’ process.
Responsible person
All businesses will be required to have a responsible person who oversees VAT compliance. This person is liable to any penalties for failures to comply. This is similar to the UK’s Senior Accounting Officer concept, where a person can be fined up to £5,000 for not taking appropriate actions to stay compliant.
In Oman, the responsible person can personally be fined up to 10,000 OMR (nearly £20,000) with a prison sentence of up to one year. The fine can be doubled and the jail sentence doubled for repeat offenders. Any late submissions are subject to a 1% fine on the owed tax every month.
The severity of the punishments put the responsible person under considerable pressure to get things right. In a complex business, multiple users make VAT decisions, often with minimal VAT training and if you are relying on others to input data correctly then it’s imperative they do it correctly as the consequences of non-compliance are life changing.
If I were in this position, I would be doing everything in my power to achieve full compliance by using the best resources and tax technology available to me. I would also document all my recommendations.
The sensible way to mitigate the possibility of non-compliance is to minimise the risk of human error. For large businesses this means automating their VAT determination. Integrated finance/erp systems and RPA are two obvious solutions.
Most enterprise level businesses will be processing thousands of transactions a day, so human error will naturally occur when choosing tax codes, especially while VAT is a new concept in the country and wider region. Eventually staff become complacent or change jobs and new hires induction and training is less risky with automated systems.
Contact us for more information on systems we have already localised for VAT compliance, and how RPA automation can reduce cost and risk.

Exemptions:
Supply of foodstuffs, medicines and medical equipment is to be determined by the decision of the President, after coordination with the competent authorities. Some of the basic foodstuff will also be exempted from five per cent VAT. In addition to financial services, provisions of healthcare and education and their related goods and services, other exemptions are undeveloped lands (bare lands); resale of residential properties; local passenger transport; and renting real estate for residential purposes, Investment gold, silver and platinum, supplies of international goods and passenger transport and related services; supply of rescue aircrafts, boats and auxiliary ships; supply of crude oil and its oil derivatives and natural gas; import of maritime, air and land transport vehicles for transport of goods for commercial purposes as well as import of related services; and supplies for the disabled and charity organisation have been designated as zero rated.

Sector challenges

Retail sector: Certain food items may be zero-rated as per the VAT Law. The list of items which are zero-rated is not yet published. Businesses need to map the product with the list (consider the composition of the product, purpose, etc.). Incorrect classification could lead to a wrong zero-rating position.

Pharma sector: Medicines and medical equipment are zero-rated. However, the zero-rating is expected to apply in cases where the medicines are approved by / registered with the Competent authorities. The approval could be generic, or it may apply for certain period / certain class of medicines. For each sale / purchase there may need to be validation whether the medicine is approved to apply zero-rating.
Financial services: Banks and large financial institutions should classify their products into margin / fee-based income because margin is exempt from VAT and fee-based income is subject to VAT. Businesses must also consider the customer location because margins earned from a customer outside Oman will be zero-rated.
Certain charges which are penal may have a different VAT treatment. In the majority of the transactions, Islamic finance products will follow the treatment of non-Islamic finance products; however, there are some exceptions. The financial services sector may have a substantial portion of income which could be exempt, input tax apportionment.
Logistics sector: International transportation, i.e. movement from Oman to outside Oman and vice-versa is zero-rated whereas local passenger transport is exempt and local transport of goods is subject to VAT at 5%.
However the entire transportation journey involves freight forwarder, agent, shipping line, feeder operator, etc,. so ascertain the VAT impact on different charges for providing services. More clarity is expected from the Executive Regulations.
Export of services: Providing services to a customer based outside Oman is zero-rated subject to certain conditions. One important condition is that the benefit of services should accrue to the customer outside Oman. In other words, benefit should not be received by any other person in Oman. This may be subjective and depend on the arrangement with the customer and the nature of charge / services. It is advisable to identify such arrangements and to evaluate the VAT treatment. Other GCC countries are divided in terms of VAT treatment on such transactions.
It is likely that sector-specific guidance will be issued by the Oman Tax Authority to clarify the VAT treatment for different industry verticals.

Exempted Supplies from VAT
Some supplies based on transactions and others on nature will be exempted from VAT.
Supplies exempted based on transaction include:
• Any supplies transacted between the same group of the VAT group (e.g. a parent company and subsidiary or branches)
• Any supplies transacted between the same group of the VAT group (e.g. a parent company and subsidiary or branches)
• Business ownership transferred by one taxable person to another
• Any insurance claims made within the Sultanate of Oman
• All imports made by Armed forces, Army, and Air force in Oman
• All imports made by diplomats, embassies, consular bodies, international organizations. (subject to conditions)
• Supplies imported for charities and not-for-profit organizations
• Supplies brought to Oman by travellers and passengers as gifts or personal use only
• All supplies imported for people with special needs including medical aid equipmentIn addition to receivers’ or person utilizing the supplies, some supplies will be exempted from VAT by nature of product/service:
• Financial Services
• All Health Care services including the imports of medical supplies and equipment
• All educational services including the import of supplies for educational purpose
• Resale of the Real-estate and leasing of real estate properties for residential purposes only
• Non-developed land i.e. empty or barren land
• All local means of transportation for passengers

Registration process

The registration process is likely to start in January 2021 according to the Tax Authority in Oman. All registration process will be through its online e-services portal. The Applicant will have to provide the company ownership and business-related information. The necessary information required to register with the portal may include:
• Copy of trade license
• ID card and Passport copies of business owner and partners
• Company’s Memorandum of Association
• Contact details, E-mail for registration and other contact details
• Bank account details
• The income statement for the last 12 months
• Nature of business and activities performed
Each registering entity will be allotted a VAT registration identification number other than their currently held tax number.

Filing returns
Article 72 of the law prescribes the following minimum information to be provided in the periodical return:
• Value of taxable and exempt supplies;
• Total value of imported goods;
• Amount of output VAT on revenue transactions;
• Amount of recoverable input VAT on costs; and
• Net VAT due for the period.
Article 73 provides an option to amend tax returns within a period of 30 days from the date of discovery of any error or omission.

VAT payment
VAT will be payable to the tax authorities within 30 days from the end of the VAT period, together with the filing of the return. Unpaid VAT will be subject to a penalty of 1% of the tax due per month or part month, unless waived by the tax authorities in accordance with article 82 of the law

Mode of Payment
All entities entitled against the VAT requirements will have to deposit the VAT returns electronically through the E-Services portal.

VAT recovery
VAT recovery will normally only be possible in the case when the recipient has received a tax invoice which adheres to the Omani VAT invoice requirements. These requirements include details on the supplier and recipient. Any incurred VAT on incorrectly issued invoices (e.g, wrong issuing party, wrong VAT rate and/or other missing requirements) may not be recoverable. Businesses operating in Oman should define policies to ensure a proper VAT administration and invoicing.

A VAT group is a facility that allows two or more taxpayers to be registered for VAT purposes as a single taxpayer. The VAT group scheme is of interest to taxpayers with a restricted VAT recovery rate which is part of a group with non-restricted businesses. Inclusion of such payers in the VAT group may provide for (additional) VAT recovery.
Although VAT may be recoverable, the recovery itself generally takes a certain period of time. This cash flow aspect should be one of the considerations during the (re)negotiation process, particularly with large supply contracts spanning several years.

If you need advice on preparing for VAT and updating and automating your financial or erp systems then we have implemented VAT for more than a hundred companies in UAE, KSA and Bahrain. we are gold Partners for Microsoft Dynamics 365 Fiinance, Infor Sunsystems and UiPAth RPA.

Call u son 0097143365589

Dynamics 365 Finance and SCM November 2020 wave 2 updates

November 22nd, 2020

Microsoft has announced some major productivity improvements in the Accounts Payable space for Dynamics 365 Finance. Below are the top 3 features from this list:

Match product receipts to invoice lines with 3-way match policy:
We may often receive an Invoice before receiving the goods but AP processors expect these invoices to be matched to the receipts automatically . With this new feature, AP users can have the invoices created and these invoices can be matched automatically to a receipt, for a 3-way match line. More details about this feature here: https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave2/finance-operations/dynamics365-finance/vendor-invoice-automation-match-product-receipts-invoice-lines-that-have-three-way-matching-policy

Pre-validate vendor invoice posting:
Microsoft is extending this to Vendors Invoice that are related to Purchase orders.
This will allow AP Processors to validate before the posting and resolve any issues that are present. I
This provide a hook for developers to use this feature for pre-validations for integration or vendor invoice automations that may be developed.
More details about this feature here: https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave2/finance-operations/dynamics365-finance/vendor-invoice-automation-pre-validate-vendor-invoice-posting

Tracking the invoice received date
:
Vendor aging helps to determine how prompt you are in paying vendors/suppliers, which is a crucial measure for a trust relationship. However, business also need to track the progress of an invoice and , invoice received date as field is now included as start point for tracking. For invoices that are automated or imported, this can be included in the schema. For manually entered invoices, this can be specified while keying in the invoice. Businesses can use Power BI to track the trends the progress of the invoices from the point of arriving to the point of payment.
More details about this feature here: https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave2/finance-operations/dynamics365-finance/vendor-invoice-automation-tracking-invoice-received-date

New Feature: Asset leasing

• Customers can more easily comply with accounting standards for ASC 842/IFRS 16
• Automats complex lease calculation of a lease’s present value
• Automatically classify the lease as either operating or finance, or as a short-term lease or low-value lease
• Centralizes the management of lease information

New Feature: Automatic collection task creation
• Automatically create collection tasks that are based on rules
• Define rules that are based on invoice attributes including payment prediction, due dates, and amounts due

New Feature: Touchless email reminders to customer
• Automatically notify your customers via email with a reminder that an invoice is past due
• Contains overdue invoice information based on email templates

New Feature Generate the trial balance with transactional detail report
This feature lets you generate a trial balance with transactional detail. The transactional detail provides information such as the transaction date, voucher number, and transaction description. This report was available in AX 2012 and now it is available in D365The report includes opening balances, debit or credit amount, a running balance, and the resulting ending balances for a given date range. The report can also be run to include pending ledger transactions, providing a provisional report for analysis of how unposted transactions will impact account balances.
This is available form Version 10.0.13 (Update 37) – Enable the feature through feature management

Dynamics 365 Supply Chain Management obtains a unified view of inventory, warehouse, manufacturing, service, and logistics with predictive analytics.

New Feature: Vendor RFQ search by procurement category
• Easier for vendors to find relevant RFQs to bid on
• Vendors find open requests for quotations (RFQs) based on their procurement category

Dynamics 365 Guides for Manufacturing
Deliver mixed-reality, holographic step-by-step instructions for production processes using Dynamics 365 Guides.
Setup the guides parameters and then define the guides, then the worker can use their HoloLens to scan the QR code and the guide will get launched.

To configure how Guides appear on the shop floor, go to Mixed Reality > Dynamics 365 Guides > Configure Guides integration.
Attach guides to various aspects of production control like Resources ,Resource groups, Released products, Formulas, Routes, Route versions. etc.
When a worker opens a job list on the shop floor execution interface, Supply Chain Management finds the relevant guides for the jobs shown. Use the Guides button to view the relevant guides.
Put on a HoloLens and access the respective guide by glancing at the QR code and activating the respective Guide.

New Feature: Extend analytics capabilities with new time-tracking entities.
• Provide easy access to product usage analytics that enable Dynamics 365 Guides to be part of the larger enterprise ecosystem
• Leverage product usage information for use cases that extend beyond the current Power BI template

Dynamics 365 Project Operations unifies operational workflows to provide the visibility, collaboration, and insights needed to drive success across
teams.

New Feature: Create project invoice proposals by funding source from the periodic area
• Create project invoice proposals by selecting the customer account associated with funding sources
• Creates multiple project invoice proposals regardless of the number of project contracts where the customer is a funding source

Project type will be moved to the contract line.
Project group will become optional
The setup related to tracking of work in process and revenue calculation will be moved to a new entity – Project revenue profiles.
The project revenue profile rules will determine which project revenue profile to use.
Internal projects will be projects without a contract and only costs will be tracked.

Test this in SBOX environment – these should be enabled only when using synchronous integration with the Common Data Service.

New Feature: New Invoice summary page available from Project invoice proposals and Project invoices list pages
• Add additional information on the Project invoice proposals/list pages determines what documents to process for a single customer
• Add an Invoice summary to the Project invoice proposals and Project invoices list pages

New Feature: Public sector – Project invoice proposal selection parameter by funding source
• Create any number of project invoice proposals, regardless of the number of project contracts the customer is a funding source for
• Creates project invoice proposals by selecting the customer account associated with funding sources

(Preview) Vendor invoice automation :
The automation processes can be used to perform these tasks:
· Automatically submit imported invoices to the workflow system.
· Match product receipts to pending vendor invoice lines.
· Simulate posting before a vendor invoice is posted.
· Quickly and efficiently view workflow history.
· View and analyze the results of automating vendor invoice processing.