Archive for the ‘Uncategorized’ category

July 14th, 2021

SQL Server 2017 doesn’t have service packs, only cumulative updates, so this release marks something a little special: the Silver Anniversary.

For the first time, a single version of SQL Server has had twenty-five consecutive cumulative updates.

Get it here https://support.microsoft.com/en-us/topic/kb5003830-cumulative-update-25-for-sql-server-2017-357b80dc-43b5-447c-b544-7503eee189e9

IFRS 17 and IFRS9 – Insurance contracts – are you ready? Ask Synergy Software Systems

June 1st, 2021

IFRS 17 is the newest IFRS standard for insurance contracts and replaces IFRS 4 on January 1st 2022. Mainly to make the financial statement easier to compare across insurance companies and among industries

It states which insurance contracts items should by on the balance and the profit and loss account of an insurance company, how to measure these items and how to present and disclose this information.

This is a big change for insurance companies because data administration, financial presentation and actuarial calculations will need to change!

IFRS 9 explains the classification and the measurement of financial instruments. Hence IFRS 9 helps to improve the information disclosure around financial instrument. Many perceive the information disclosure around financial instruments during the financial crisis as inaccurate for example impairments on financial instruments were taken too late and the amounts were too little.
IFRS 9 makes the classification of each financial instrument more logical and principle based. There are two questions which need to be answered for the classification:
• Why is the company holding the asset; just for collecting the cash flows from the underlying asset, or is the asset also held for trading?
• What kind of asset is the financial asset? Is it a derivative, an equity or a debt instrument? With the SPPI (solely payment of principal and interest) model it can be tested whether an instrument is really a debt instrument.
The classification determines:
• which accounting principle is used;
• should the instrument be measured at fair value or at amortized cost
• and whether earnings and losses should go through the profit and loss account or through the OCI (other comprehensive income) account.
IFRS 9 also includes a more dynamic credit loss model instructing when an insurer should take an impairment on financial assets. The model is forward looking thereby also expected future losses should be taken into account with the impairment.
IFRS 9 also makes hedge accounting possibilities more rule based, thereby being in line with how risks are managed within insurers.

Why are IFRS 9 and IFRS 17 implemented together?
• The insurance liability (IFRS 17) is always closely connected to the financial instruments (IFRS 9) within insurers.
• When a client buys an insurance, the insurance liability is created and with the paid premiums are financial instruments bought.
• Insurers want to reduce the volatility in their earnings and there are some choices within IFRS 9 and IFRS 17 which they can make which can impact the volatility.
• Under IFRS 17 insurers can decide whether results of changing financial risk assumption go through OCI or through the profit and loss account.
• Under IFRS 9 insurers can decide whether changes in equity will go through profit and loss or through OCI.
Both standards will impact earning volatility and hence balance sheet management choices are connected. Consequently, the IFRS board decided it is better that insurers are granted the option to implement both standards together.

Likely impacts
• New concepts and terms are introduced. for example components like unbiased Cash Flows, Risk Adjustment, Discount Rate and CSM
• The standards will have an impact on the presented numbers. Under IFRS 17 the insurance liability needs to be based on updated assumptions which is currently not the case with IFRS 4.
• Faster disclosure is needed, which needs faster processes within the organization
• Insurance liability needs to be specified in a different way, the importance of gross written premiums disappears, while equity will be impacted.
• Risk engines are needed to calculate the CSM and cope with all the different groups
• The general ledger system will change as new measurements are introduced
• Big impact on presentation of the balance and P&L
• More data is needed. with finer granularity and with more history, which challenges internal data quality and consistency and IT performance.
• Reporting timelines are also shortened. both challenging the systems but also the cooperation between different departments.
• Staff training will be needed.

To find out more about the requirements contact us or your auditors.
To update your financial software or to acquire software to support IFRS 17 please call Synergy Software Systems on 009714 3365589


Hostage data – another cybercrime threat.

May 19th, 2021

Hostage Data

Ransomware continues to evolve with new threats. In a recent incident data was not only encrypted, but was also copied back to the criminals. Apple was the target through a supplier. The ransom note stated that without a payment, the data would be auctioned off.

So not only m business issues where you can’t access data, but also the stress of the data possibly being released or sold and who knows what GDPR and other compliance issues and costs.

While you may not work in organizations where data is worth $millions, it is still worth a significant amount, especially when its customer data. Ensure that you already have local data encrypted, and without the keys present, so that criminals can’t read your data.

With SQL Server and TDE the certificate is inside the local master database, and If someone should attach it and get access to the master database, then they could read your databases. An SMK and a DMK, might not offer adequate protection, .
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Always Encrypted will help, unless you have lots of servers or other machines on your network with the certificates, in which case someone might be able to piece together the keys and read data.

Attacks are increasingly more numerous and creative. Backups might protect against some ransomware, but not when copies of your files are sent to criminals. So consider whether the access you allow from servers to the outside world needs to be more restricted. A challenge administrators, but they have to protect systems.

A cyber-criminal gang that took a major US fuel pipeline offline over the weekend acknowledged the incident in a public statement. “Our goal is to make money and not creating problems for society,” DarkSide wrote on its website.

The US issued emergency legislation on Sunday after Colonial Pipeline was hit by a ransomware cyber-attack. The pipeline carries 2.5 million barrels a day – 45% of the East Coast’s supply of diesel, petrol and jet fuel. The operator took itself offline on Friday after the cyber-attack.

A number of cyber-security researchers, speculated that the cyber-criminal gang could be Russian, because their software avoids encrypting any computer systems where the language is set as Russian.

The incident highlights the risk ransomware can pose to critical national industrial infrastructure, not just businesses.

In addition to a notice on their computer screens, victims of a DarkSide attack receive an information pack informing them that their computers and servers are encrypted. The gang lists all the types of data it has stolen, and sends victims the URL of a “personal leak page” where the data is already loaded, waiting to be automatically published, should the company or organisation not pay before the deadline is up. DarkSide also tells victims it will provide proof of the data it has obtained, and is prepared to delete all of it from the victim’s network.

It has a website on the dark web where it lists all the companies it has hacked and what was stolen, and an “ethics” page where it says which organisations it will not attack. DarkSide also works with “access brokers” – nefarious hackers who work to harvest the login details for as many working user accounts on various services as they can find. Rather than break int accounts and alert users or the service providers, these brokers sit on the usernames and passwords and sell them off to the highest bidders – cyber-criminal gangs who want to use them to carry out much larger crimes.

According to Digital Shadows, a London-based cyber-security firm, DarkSide operates like a business. DarkSide might have bought account login details for remote desktop software such as TeamViewer and Microsoft Remote Desktop. the cyber-criminal gang is likely to be based in a Russian-speaking country, as it avoids attacking companies in post-Soviet states including Russia, Ukraine, Belarus, Georgia, Armenia, Moldova, Azerbaijan, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan and Uzbekistan.

Damages related to cybercrime is set to hit $6 trillion according to Cybersecurity.  Security experts now estimate that cyberattacks cost businesses $1.6 million to recover. Even scarier: in 2019 the average time it took to identify a breach was 7 months according to IBM. According to the FBI, an average of 4,000 ransomware incidents occur daily at an annual cost of $1 billion.

In 2019 his year, following a ransomware attack, the US city of Baltimore estimated its impact at more than $18 million – a much higher cost than the approximately $70,000 ransom, which the city refused to pay.

The arms race between sysadmins that protect infrastructure and criminals that attack it has taken yet another a leap forward.

Microsoft Dynamics 365 and Power Platform 2021 Release Wave 1 – ask Synergy Software Systems.

April 12th, 2021

Microsoft Dynamics 365 follows a continuous release cycle, which means that updates are automatically applied to Dynamics 365 Online environments. Throughout the year, there are ongoing minor updates for bug fixes and performance improvements that happen in the background. There a two major releases every year: Wave 1 in April and Wave 2 in October.

The 2021 Wave 1 Release will affect Dynamics 365 and Power Platform customers. This update does not apply to on-premise customers.

Key features coming to Dynamics 365 and the Power Platform

Microsoft Dynamics 365 Sales

  • An intuitive mobile experience that offers quick and easy access to information, in real-time.
  • Collaboration with Microsoft Teams – Create activities or notes on a Dynamics 365 record from the context of a Microsoft Teams message, Access contextual list of Microsoft Teams channel and chats from within Dynamics 365, Engage in a Microsoft Teams chat from within Dynamics 365
  • Seller KPIs and manager dashboards
  • New pipeline manager workspace
  • Improvements to forecasting and predictive scoring

Read more: https://docs.microsoft.com/en-gb/dynamics365-release-plan/2021wave1/sales/dynamics365-sales/planned-features

Microsoft Dynamics 365 Marketing

  • New set of built-in analytics dashboards and cross-journey insights to improve results and achieve business goals
  • Revamped email editor, bringing a completely new way of creating engaging and relevant content
  • More channels, power, and ease to reach your customers with the right messages – Deliver push notifications to any Android or iOS app, Create and send SMS messages to any mobile phone, Search and manage your digital assets with a new centralised asset library
  • Deeper personalisation to engage your customers – Participant engagement-based communication for online events powered by Microsoft Teams, Use customer journeys to target leads in addition to contacts

Read more: https://docs.microsoft.com/en-gb/dynamics365-release-plan/2021wave1/marketing/dynamics365-marketing/planned-features

Microsoft Dynamics 365 Customer Service

  • Customer Service workspace – an omnichannel, multisession, multi-app experience that supports intelligent work classification and enhanced routing capabilities
  • Collaborate with organisational contacts within Dynamics 365 using Microsoft Teams
  • Improved embedded analytics for customer service managers
  • Enhanced Knowledge management
  • Improved user experience through email

Read more: https://docs.microsoft.com/en-gb/dynamics365-release-plan/2021wave1/service/dynamics365-customer-service/planned-features

Microsoft Dynamics 365 Customer Voice

  • Pause and resume survey
  • Survey reminders
  • Auto prefill answer
  • Integration with Dynamics 365 Marketing Customer Journey
  • Personalise survey
  • Over-survey management

Find out our top 10 new features coming to Customer Voice: https://www.pragmatiqsolutions.co.uk/blog/new-releases/new-features-coming-soon-to-dynamics-365-customer-voice/

Read more: https://docs.microsoft.com/en-gb/dynamics365-release-plan/2021wave1/customer-voice/dynamics365-customer-voice/planned-features

Power BI

  • Quick create
  • Sharing links for Power BI reports
  • Data lineage, impact, and API enhancements

Read more: https://docs.microsoft.com/en-gb/power-platform-release-plan/2021wave1/power-bi/planned-features

Power Apps

  • Improved apps discovery and selection in Power Apps mobile
  • Model-driven app adds in-app notifications
  • Improved navigation in model-driven apps
  • Enabling remote work with deep integration to Microsoft Teams
  • Export documents to PDF from a canvas app
  • Duplicate detection Unified Interface experience

Read more: https://docs.microsoft.com/en-gb/power-platform-release-plan/2021wave1/power-apps/planned-features

Power Apps Portals

  • Use Power Apps Portals Studio and Portal Management app to configure Power Apps portals.
  • Unlock advanced Portal customisations using professional developer capabilities and familiar toolsets

Read more: https://docs.microsoft.com/en-gb/power-platform-release-plan/2021wave1/power-apps-portals/planned-features

Power Automate

  • Trigger flows when a Microsoft Dataverse action is called
  • Search records in Microsoft Dataverse using relevance search
  • Manage solution-based flows
  • Improved onboarding experiences for new users
  • Connect to desktop flows without the on-premises data gateway
  • Power Automate Desktop inclusion with Windows

Read more: https://docs.microsoft.com/en-gb/power-platform-release-plan/2021wave1/power-automate/planned-featureContact UsNN

End of life for versions 7.2, 7.3, 8.1 of Dynamics 365 Finance + Operations (on-premises) – call Synergy Software Systems

April 9th, 2021

This is for all organisations who are running an out-of-date version of Microsoft Dynamics 365 Finance + Operations (on-premises) or that are maintaining respective environment slots and projects with an out-of-date version in Dynamics 365 Lifecycle Services (LCS). The lifecycle policy for this product contains the product versions which are no longer supported by Microsoft.

In the near future, Microsoft will retire those application and platform versions that have expired according to its lifecycle policy and will remove those from LCS. This will impact your organization because you will no longer be able to deploy or service the affected on-premises environments. Therefore, we strongly recommend that you upgrade to the latest release of Finance + Operations as soon as possible.

Outgoing versions of Finance + Operations require Azure Service Fabric version 6.x, which is already out of support. There is no guarantee that your Finance + Operations system will continue to function if you upgrade the Service Fabric version on the hosting system.

The following expired application releases will be removed by May 31, 2021: “July 2017” (7.2), 7.3, and 8.1.

We would like to help you get your environments up to date. If you would like to engage with us on the best way to move forward to help you get your environments up to date, please reach out!

Options:. We can help you to upgrade to the latest version of Finance + Operations (on-premises), or to transition to the online version of Dynamics 365 Supply Chain Management, or even to take advantage of the new hybrid topology for Supply Chain Management, which offers distributed workload execution in the cloud and on the edge.

For version 8.1, upgrading to the latest release is straightforward because that version includes the upgrade capability provided under the One Version initiative.

If your on-premises system is release 8.1 or earlier we strongly recommend that you act as soon as possible. :

  • Versions 7.2, 7.3, and 8.1 are long past their support lifetimes, so Microsoft is no longer obligated to support these. Be aware that Microsoft will not be able to produce hotfixes for 7.3 builds after May 2021. They are already unable to produce hotfixes for versions 7.2 and 8.1.
  • Platform updates after PU41 may not work with version 7.3 and before.

If an environment is no longer in use, please then delete the environment slot, or project from LCS to stop receiving expiration notices.

Let’s work together to bring you to a modern version of Dynamics 365!

Oman introduces VAT – Dynamics 365 and Ax users ask Synergy Software Systems

November 4th, 2020

Our experienced consulting team has considerable financial expertise in and experience of VAT implementation in the UAE, KSA and Bahrain, across all industry sectors. They can help you to assess the impact of VAT on your organisation and to assist with your VAT requirements in Oman.

We have deep experience both with Dynamics 365 Finance and Operations and with Infor Sunsystems

On Monday 12 October 2020, His Majesty, the Sultan of Oman, Sultan Haitham bin Tariq bin Taimur, issued Royal Decree No.121/2020 in relation to implementation of VAT in Oman from April 2021. announced the implementation of Value Added Tax (‘VAT’) on 12 October 2020. The VAT Law was published in the Official Gazette of Oman on Sunday, 18 October 2020. The date of implementation of VAT in Oman is 16 April 2021 (i.e.180 days from the date of publication of the Law in the Official Gazette). The standard rate of VAT in Oman is 5% and consistent with the GCC Unified Agreement, and there are provisions for zero rating and exemptions in the Oman VAT Law. By global standards, 5% is one of the lowest VAT rates implemented in the world. The online registration for VAT is not yet live but is likely to commence from January 2021.

Oman’s Tax Authority has been granted up to six months after the tax comes into force to issue the Executive Regulations. This effectively means that the Tax Authority has until October 13, 2021, to issue the Executive Regulations The Oman VAT Law is expected to come into force with effect from around April 16, 2021, which marks 180 days from its publication in the Official Gazette. The latter event happened on October 18, 2020, effectively providing businesses covered by the remit of the new tax with a six-month timeframe to get their accounting and IT systems in readiness for the implementation of VAT.

As with other tax related statutes, the VAT Law too enshrines relatively stiff penalties for defaulters. The new VAT Law prescribes prison terms of not less than two months and not exceeding one year or fines ranging from RO 1000 to 10,000 or both. The penalty is doubled for repeat offences, although the prison term may be increased by no more than half of this limit.There are different types of offences or other forms of non-compliance that are liable to attract the penal provisions of the law. Liable to be penalised are taxable entities that, among other things, deliberately fail to identify the “responsible person” – the company’s designated point of reference on tax matters.
• Similarly, legal action may be initiated if “the responsible person deliberately fails to notify the Oman Tax Authority and obtain its consent to appoint another responsible person during the period of his absence for a period of more than 90 days”,
• Examples include: unauthorised ‘fudging’ of data, failure to submit tax returns, failure to maintain tax invoices and documents in the prescribed order, failure to respond to a summons, and submission of inaccurate data in order to secure a refund.
• Belated tax payments will attract an additional tax at rate of one per cent of the tax due for every month or part of the month the tax remains due. To deter tax evasion, the Tax Authority is empowered to take necessary action in cases where it is proven that a taxable entity has committed fraud, according to the multinational professional services firm. Action may also be taken if the primary objective of any transaction effected, or activity carried out, before or after the effective date, is to avoid the tax due for any tax period, in full or in part.

The Oman VAT Law is based on the principles laid down in the Unified GCC Agreement for VAT, comprising 106 Articles which are divided into 13 Chapters.
A brief summary of the key provisions of the Oman VAT Law is given below.
• Zero rating – Subject to the conditions mentioned in the Executive Regulations, the following supplies are zero rated as per the Oman VAT Law:
• Supply of certain food products specified by a decision from the Chairman.
• Supply of specified medicines and medical equipment.
• Supply of investment gold, silver, and platinum.
• Supplies of international or intra GCC transport of goods or passengers, and supply of services in connection with this transport.
• Supply of air, sea and land means of transport that are designated for the transportation of passengers and goods for commercial purposes and the supply of related goods and services.
• Supply of rescue planes, and rescue and assistance boats.
• Supply of oil, oil derivatives and natural gas.
• Supplies made outside GCC countries in specified cases, subject to certain conditions.
• Supply of goods and services that are exempt from VAT in Oman and that are supplied to the territory outside of the GCC.
• Exemption from VAT – Subject to the conditions mentioned in the Executive Regulations, the following supplies shall be exempt from VAT as per the Oman VAT Law:
• Financial services.
• Healthcare services and related goods and services.
• Educational services and related goods and services.
• Undeveloped land (bare land).
• Resale of residential properties.
• Local passenger transport.
• Rental of properties for residential purposes.
o The Oman VAT Law also specifies certain imported goods that will be exempt from VAT such as returned goods, personal luggage, etc.
• All supplies of goods and services in Oman, except those mentioned above will attract VAT at the standard rate of 5%, subject to the place of supply provisions mentioned in the Oman VAT Law.
• Registration
o Mandatory registration – If the total value of supplies made at the end of a month, or expected to be made at the end of the month, in addition to the immediately preceding eleven months, exceeds OMR 38,500, then VAT registration is mandatory.
o Voluntary registration – VAT registration can be applied for voluntarily in case, the total value of supplies/expenditure made at the end of a month or expected to be made at the end of the month, in addition to the immediately preceding eleven months exceeds OMR 19,250.
o The registration process will be online.
o The Oman VAT Law specifies that a non-resident who makes supplies in Oman must also register for VAT as a non-resident taxpayer, irrespective of the threshold limits. The non-resident VAT registration can also be obtained by appointing a tax representative in Oman.
o The Oman VAT Law also stipulates VAT Group registration and the Executive Regulations will contain details around conditions to be met in order to register as a VAT Group.
o The Oman VAT Law mentions that the mandatory registration threshold shall be determined and amended by a decision from the Chairman of the Oman Tax Authorities.

Steps to take now
With the release of the Oman VAT Law, businesses must start preparing and ensure that they are ready to comply with the VAT requirements by 16 April 2021. The mandatory registration threshold shall be determined and amended vide a decision from the Chairman of the Oman Tax Authorities.
T
he concept of a ‘Responsible Person’ is unique to Oman and the other three GCC countries that have implemented VAT thus far do not have such a concept. The Oman Tax Authority is expected to release sector specific guides to help business in various sectors prepare for the VAT implementation.

With a very limited frame, before VAT goes live in Oman, business must immediately:
– identify team members for their VAT implementation projects (whether external or inhouse),
– assess their transactions and the applicable VAT treatment,
– assess their IT systems readiness and review their contracts to ensure a seamless VAT implementation.

Businesses need to give due consideration to transition and cut-over planning.

important VAT issues based on our experiences assisting clients in the region in relation to a VAT regime’s introduction:
• Importance of contracts and appropriate VAT clauses
• Ascertaining correct VAT treatment
• VAT registration and gathering TRN information from customers
• VAT recovery issues and VAT grouping
• VAT litigation avoidance strategies

Summary of key to focus on to implement VAT within your business:
1. Project Plan: budget for VAT implementation (e.g. consultants, training, resources, IT systems), set up VAT steering committee and assign responsibilities
2. Raise Awareness: educate and train employees on impact of VAT on accounting and reporting processes
3. VAT Impact Assessment: undertake VAT impact assessment, assess transitional provisions and classify and map VAT treatment of all business transactions
4. Cash Flow: assess cash flow impact and working capital requirements
5. IT Systems: analyse existing accounting systems capability for VAT reporting and consider upgrade or new system
6. Pricing: consider impact of VAT on pricing and demand
7. Contracts: review current contracts with suppliers and customers and include VAT clauses in new contracts
8. Processes: determine changes required to existing accounts payable processes and documentation including invoices and record keeping
9. Customer & Supplier Management: communicate with existing suppliers and customers to notify them of impact of VAT and negotiate with new suppliers and customers
10. Compliance: establish whether required or able to register for VAT and register on time.

Experienced resources will soon be in high demand, and it is best to take early guidance.

Contact us now to book a web half day briefing and assessment workshop to and to benefit from our experience.
0097143365589

What’s new in Dynamics SCM October 2020 Wave release – Ask Synergy Software Systems

October 6th, 2020

Edge computing is not just a buzzword. Companies often struggle with latency and connectivity when running operations in remote facilities. In fact, network latency is a top connectivity challenge for 30 percent of manufacturers, according to the IDC1. A leading cause of latency is high volume and resource-intensive processes running in parallel, resulting in reduced productivity.

Edge computing, is a means go changing where processing happens. The edge is the end of your organization’s network, the end of your reach. Edge computing put Internet of Things (IoT) devices closer to the locations they serve. The big benefits of edge computing is bandwidth savings and reduced latency, or the time it takes data to travel. Sending all data captured to a remote, central location requires a lot of bandwidth. When you put devices at the edge of your network, they can process the data before transferring only the output to your central server, which will reduce the amount of data and thus the bandwidth needed to send the information across the internet.

Data centers, typically run in cool dry atmospheres with little variability in temperature, edge computing devices are meant to operate in real-world conditions. They are usually more robust against heat and humidity and require less power, because they’re not located in big data centers that consume large amounts of electricity.

Operations without interruptions
The new Cloud and Edge Scale Unit add-ins for Microsoft Dynamics 365 Supply Chain Management, coming to preview in October, brings the power of the intelligent cloud to the edge. It allows organizations to run critical warehousing and manufacturing workloads on the edge in a distributed model using Azure stack devices. This improves resilience and ensures operations without interruptions even when temporarily disconnected from the cloud.

Scaling production and distribution with agility
Customers can make data-driven decisions before making any investment by easily simulating various factors that impact resilience of their critical manufacturing and warehouse processes, such as network latency, traffic volume, time-outs, or intermittent connectivity. They can then deploy the scale units—edge or cloud—to best overcome these challenges.

Microsoft Azure compute technologies make the deployment of edge scale units seamless with a plug-and-play experience and allows customers to easily scale during usage spikes to ensure high throughput.

In the past, edge deployments have been associated with use cases related to asset management due to the biggest concern associated with latency issues. With the new scale units for Dynamics 365 Supply Chain Management, however, the use cases have expanded to other critical manufacturing and warehouse execution scenarios.

Many manufacturers and distributors are heavily regulated and have strict policy requirements. These customers have been conservative with their migration to the cloud, which has impeded their ability to overcome disruptions like the one caused by the current pandemic. With the ability to run distributed workloads on the edge, these companies can feel more confident running the manufacturing and warehousing workloads on their premises while migrating the rest of their operations to the cloud; thereby digitally transforming their organizations and reducing costs to become more resilient.

What is the downside?
Edge computing requires a lot of hardware. For example, a large distributor or manufacturer who wanted to use IoT security cameras would need to have those edge devices at all of their hubs or warehouses. Decentralizing your equipment can present logistical challenges when it comes to management and maintenance

Edge computing has an increased attack vector because these multiple internet-facing devices are not behind well-secured corporate networks with giant firewalls, and therefore are more vulnerable to being hacked. A malicious user might try to steal your data or just commandeer your devices.

In the consumer space, a lack of security updates is a problem for products like smart lightbulbs, doorbells, and home sensors. As vulnerabilities are found, these devices need to be patched, to ensure a cybercriminal does not get unwarranted access onto your home network or take over the operation of your lightbulbs or doorbell.

To learn join us for two Webinars with Microsoft and Reddington on 21 October 2020 covering Dynamics 365 Finance, Dynamics 365 SCM Dynamics 365 Fraud protection, and how the cloud and Dynamics 365 is supporting digital transformation and new business paradigms.
To learn more call us on 009714 3365589

Return to work after COVID-19 lockdowns, Microsoft free Power Platform solution.

August 19th, 2020

As an aid to businesses looking to reopen and return to work following COVID-19 lockdowns, Microsoft released a free Power Platform solution.
Organisations looking to safely navigate these uncertain times need to protect the health of their workforce and also ensure that business is able to continue as normally as possible. Microsoft’s new solution helps businesses to reopen responsibly, monitor intelligently, and protect continuously with several solutions for a safer work environment.

What does the solution include?
Location Readiness – Determine the risk level of opening your offices based on the numbers of new virus cases, fatalities and safety supplies in the surrounding area.
Workplace Care Management – Maintain employee safety by recording new virus cases among your staff and identifying potential hot spots.
Employee Health & Safety Management – A self-service app for employees to check in, answer questions to determine eligibility to enter a facility, and say how they are feeling about returning to the workplace.
Location Management (coming soon) – Keep your locations open safely with tools for monitoring occupancy, health supplies and safety procedures.
What do I need to do to install the solution?
Sign in to your Power Apps account and create an environment
Install the ‘Return to the workplace’ Power Apps solution package
Install and publish the Power BI Location Readiness dashboard
Install and publish the Power BI Facility Management dashboard
Configure the apps and security roles
All of the solution files and additional documentation are available here https://powerplatform.microsoft.com/en-us/return-to-the-workplace/get-started/

Dubai lock down-stay home, stay safe

April 5th, 2020

Dubai’s Roads and Transport Authority (RTA) on Saturday announced its public bus services will be free of charge for individuals permitted to leave their homes during the extended two-week sterilisation period. Additionally, Dubai Taxi vehicles and franchised taxis will offer a 50 per cent discount on normal fares.

The decision follows an announcement made by Dubai’s Supreme Committee of Crisis and Disaster Management, in coordination with the Command and Control Centre for Combating COVID-19, to extend the sterilisation programme to 24 hours a day for a period of two weeks across all areas and communities in the emirate as part of enhanced preventive measures in the community. The two-week period is subject to renewal.

Mattar Al Tayer, Director General and Chairman of the Board of Executive Directors of the Roads and Transport Authority (RTA), said the decision reflects RTA’s commitment to the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to provide the greatest possible support to all members of the community during this sensitive period. “The measures aim to help members of the public who need to leave their homes for essential purposes and those who work in vital sectors. The decision underscores the RTA’s commitment to support the efforts made by Dubai and the UAE to combat the novel coronavirus and reduce the risk of its spread to the minimum.”

Dubai Metro and Tram services will be suspended from April 5 until further notice. According to a circular by Serco, which is responsible for the operations and maintenance of Dubai Metro, retailers have been told they will not have access to their stores during this period. All stations on the red and green line of the Dubai Metro are to be closed.

People working in support sectors are permitted to leave homes in Dubai during the 24-hour national sterilisation programme, but are requested to present proof, Dubai Police said on Sunday. Dubai Police patrols, surveillance cameras and radars are being used to identify people who do not comply with the authorities’ order during the national sterilisation programme in Dubai.

Employees working in banking and financial services (banks and exchange centres), social welfare services, laundry services (for permitted outlets) and maintenance services, are permitted to commute to work between 8am and 2pm.

Members of the public are allowed to go out for:

• Essential needs such as buying food from food supply outlets (Union Cooperative stores, supermarkets and groceries); only one family member is permitted to leave the house for this purpose.

• Buying medicines/getting medical assistance from healthcare service providers like hospitals, clinics and pharmacies

• COVID-19 tests

The measures will be effective from 8pm on Saturday, April 4, 2020 for a period of two weeks, subject to renewal. Individuals will not be allowed to leave the house, except for essential purposes or if they are working in vital sectors exempted from the restrictions. All people leaving home should wear a mask, gloves and ensure they keep a safe distance from others.

.Food retail outlets such as Union cooperative stores and supermarkets, as well as pharmacies and food and medicine deliveries are allowed to operate

Dubai Police said that people can call 999 for emergencies and 901 for non-emergencies as well as report any violations through E-Crime platform and ‘Police Eye Service’.

Synergy continues to provide email, telephone and dial in support to it customers across the MEA region. all of our staff are collaborating with TEAMS

CFO survey shows the way growth opportunities

April 2nd, 2020

CFOs seek to transform their departments to take on less of a controlling and and administrative reporting role, to a more strategic advisory role. Data-driven insight is what helps the entire organization move forward.

Growth Opportunities for CFOs

1. Increase FP&A Maturity
Only 2% of the nearly 400 CFOs surveyed rate their FP&A maturity level as “leading.” The research found that the lower the level of FP&A maturity, the more time Finance spends on low-value tasks. In the Finance world, this translates to wasted time in spreadsheets.

Those using more sophisticated analytics tools and processes spent less than 20% of their time in spreadsheets. Simply put, higher FP&A maturity, frees Finance to focus their brain power on analysis and to provide critical business guidance.

2. Solving Roadblocks to FP&A Maturity
What’s preventing CFOs from pursuing their priorities? According to the survey, most of the challenges are related to capacity: lacking enough time, sufficient human resources, and the right financial resources. A majority of respondents felt they were too busy with existing responsibilities to pursue their priorities. Yet, many CFOs were unable to hire people with the right skills or train employees within their department. More sophisticated tools can help mitigate all three roadblocks.

3. Getting Organizational Buy-in to Invest in the Finance Department
In spite of these challenges, the Finance leaders surveyed expressed optimism and resilience. They understand the need to secure the buy-in of executive management for investments in technology and sophisticated FP&A.

The good news is that our research found most organizations are willing to invest. Over 60% of respondents said their organization was willing to selectively choose new areas to apply technology and run pilot programs. An additional 12% of organizations are aggressively seeking new technologies to try.

Leading CFOs are securing these investments by making a convincing financial case backed by a compelling business case.

Tackle These Challenges Head-On
With the right tools CFOs can meet the challenge of pursuing FP&A maturity, investing in new technology, and expanding the role of the Finance department.

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