The new Microsoft Dynamics CRM has a cleaner, faster and more intuitive user interface, all to drive your productivity. In this video, Eric Boocock, Senior Product Marketing Manager at Microsoft Dynamics shows new elements like the touch enabled navigation model, a new version of the customer record, a new command bar and more. Eric also demonstrates the new Microsoft Dynamics CRM, in Firefox.
No more guessing what to do next. Process guidance, based on industry-leading best practices, helps your sales team easily move from lead to close—faster than ever before. Flexible and configurable, it gives your organization the ability to be agile in the face of change.
A new mobile application keeps salespeople connected to data, team members, and customers. With access to your CRM solution on your iPad or Windows 8 tablet, you have the tools you need to not only look smarter but also to be smarter
The power of Yammer in the context of your task—whether working an opportunity, executing a campaign, or resolving a case—gives you access to the people and resources you need to get things done at the speed of business.
Compared to CRM 2011 the new version includes:
• A new horizontal menu bar that ease user navigation & frees up screen space replacing the CRM left menu and ribbon navigation – read more
• Each CRM module is grouped together in main navigation header including recently viewed items
• Quickly create new CRM records – in the same window! A short form overlay appears enabling new records to be created without changing screen, or opening a new window!
• Associate images with CRM records including contacts and users
• Integrated Bing Maps that dynamically shows the map for the primary record address.
• Skype & Lync integration enabling direct dialling from any phone number field in Dynamics CRM
• Prominent record headers that highlight key data e.g. phone number, status, record owner
• Creates clearer visibility of all parties connected to sales opportunities including: stakeholders, sales team members and competitors
• Collaborate more closely with Yammer enterprise social media integration
• Autosave for CRM record field updates
(P.S. The iPad client for Microsoft Dynamics CRM 2013 is released!
Stay up to date with your customer info even when you’re on the go. Arrive prepared for every appointment, and update your notes, tasks, contacts, accounts, and leads while the details are still fresh in your mind
•Access your activities, accounts, contacts, and leads from an easy-to-use dashboard
•Quickly enter customer data with only a few taps
•Track progress for key performance indicators visually with charts
•Access your personalized views of lists and grids so that you see the data most important to you
•Pin tiles to the app dashboard to get to the info you need quickly
Available in Apple’s AppStore: https://itunes.apple.com/app/microsoft-dynamics-crm/id678800460?mt=8)
