Microsoft announced on April 9th 2013 the end of Mainstream support for Microsoft Dynamics CRM v4.0 with limited support during an extended support phase through to October 4th 2018- and we are now well into October!
No production of further fixes unless clients have purchased an extended hot-fix agreement with Microsoft
As your Microsoft solution partner, Synergy will still support you but we may not be ble to get any further patch support from Microsoft.
Our strong recommendation for all our Microsoft Dynamics CRM v4 users is to quickly move toward upgrading to the Microsoft Dynamics CRM 2013 release to benefit from the huge enhancements that started with CRM 2011 and which are now further enhanced with the new user interface and new mobile and social capabilities outlined in our recent blog posts.
See us at Gitex to learn more or call Bikram: 04-3365589
