Archive for October, 2013

Synergy Software Systems @ Gitex 2013 – Day 2

October 22nd, 2013


Synergy Software Systems partner, BI4Dynamics, is on the Microsoft stand and is getting a lot of interest from Dynamics Ax and NAV partners and Synergy’s customers.

Watch the main presentaiton today for a live demo or come to the stall next to the lecture area for a personal overview.

Microsoft used Gitex this year, to launch its latest 8.1 software in the Middle East.
Other tehcncial wizardy on display ranged from Google Glasses to a video greetings card.

On the main Synergy Software Systems stand near the entrance to Hall 7, the main draws have been BRSANALYTICS Banking Regulatory Reporting and the Schlage handpunch.

We have been fortunate to have received visitors from all over the Middle East particulalrly from those interestd in Microsoft Dynamics Ax, Dynamics CRM and SharePoint, and Prophix Corporate Performance Management.


There is still plenty of opportunity to meet with us over the next 3 days.

Ask about – tools like:

– the inexpensive and extremly useful Mimosa timetable software for schools

– the very rich featured Filehold document management. Easily Integrates with any application

– the Keyed-in Flex rapid developement platform,

– the Keyed-In SMB version of its PMO office suitable for small media companies, legal and accounting firms, and sub contractors such as plumbers and carpenters- hosted on the cloud. This can be implemented very quickly and is very economically priced, with very low up front investment. Track all you contacts, projects, time booking fees and expenses and billing.

Let us show you!

Gitex 2013 Dubai – Synergy Software Systems gets a busy start

October 20th, 2013

His Highness Shaikh Mohammad Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, inaugurated the 33rd edition of Gitex Technology Week 2013. He toured all the exhibition halls followed by a growing entourage and enthusiastic supporters, and the Synergy Software Systems stand was one of the first on his route.

Shaikh Hamdan Bin Mohammad Bin Rashid Al Maktoum, Crown Prince of Dubai, and Shaikh Maktoum Bin Mohammad Bin Rashid Al Maktoum, Deputy Ruler of Dubai, also attended the opening and there was a large contingent of top government officials, technology experts and business professionals.

The five-day Gitex event is expected to attract 130,000 conference attendees from 150 countries. It felt like most of them had already visited our stands by the end of a busy first day.
Featured solutions included: BRSAnalytics for Banking regulatory reporting, Dynamics Ax, Dynamics CRM, Prophix CPM, Keyed-In Project Management Office, Cisa locks, Schlage biometrics, BI4 Dynamics,

Microsoft Dynamics CRM v4 Customers- time to upgrade

October 19th, 2013

Microsoft announced on April 9th 2013 the end of Mainstream support for Microsoft Dynamics CRM v4.0 with limited support during an extended support phase through to October 4th 2018- and we are now well into October!

No production of further fixes unless clients have purchased an extended hot-fix agreement with Microsoft

As your Microsoft solution partner, Synergy will still support you but we may not be ble to get any further patch support from Microsoft.

Our strong recommendation for all our Microsoft Dynamics CRM v4 users is to quickly move toward upgrading to the Microsoft Dynamics CRM 2013 release to benefit from the huge enhancements that started with CRM 2011 and which are now further enhanced with the new user interface and new mobile and social capabilities outlined in our recent blog posts.

See us at Gitex to learn more or call Bikram: 04-3365589

Prophix 11- What’s New in Corporate Performance Management – ask Synergy Software Systems, Dubai

October 17th, 2013

Attend the live webcast, ‘What’s new in Prophix 11?’
https://www1.gotomeeting.com/register/307882984

Prophix 11 introduces mobile access from the iPad, a brand new interface, and redesigned workflow. The latest release offers an improved user experience and further automates complex projects.

Prophix Mobile
Access to live data from anywhere, Prophix Mobile eliminates down time. Analyze and respond to your numbers with financial information at your fingertips. Review secure on-demand reports through the comfort of the iPad’s interface. Prophix Mobile is purpose-built for the iPad, incorporating gestures and swipes, with no web browser required! This brand new app adds the perfect complement to your company’s existing solution.

An improved user interface – Developed with the business user in mind
Use fewer clicks to reach frequently-accessed reports, functions, or data views.
Tile-based screens that replicate the graphic, intuitive feel of Windows 8. Administrators can train new users with settings that they customize via the quick access toolbar. With Prophix 11, configuring views is easy!

Enhanced workflow management
Simplify collaboration for today’s leading businesses.
Prophix’s Workflow Manager leaves a clear audit trail, tracking information as it flows through your organization. Assign, track, review, and report on multi-user initiatives like the budget cycle, the reporting process, and month-end consolidation.

Save time when creating new projects.
Easily manage changes, adjusting in an instant to realign for future years’ plans.
Create groups, use drag and drop functionality to reorder tasks, and view project status updates in graphical form. Prophix 11’s Workflow Manager reduces cycle times while providing greater accountability, ownership, and control.

Call us for a demo and more information or meet us at Gitex in Hall 7 Stand D7

Hear about:
– How Revlon is rolling out Prophix globally alongside Dynamics Ax
and
– How Invensys Rail North America (IRNA) has leveraged a substantial software implementation from Prophix to automate their budgeting, forecasting, reporting, and strategic planning

Dynamics CRM 2013 – Ask Synergy Software Systems at Gitex, October 2013 in dubai

October 17th, 2013

The new Microsoft Dynamics CRM has a cleaner, faster and more intuitive user interface, all to drive your productivity. In this video, Eric Boocock, Senior Product Marketing Manager at Microsoft Dynamics shows new elements like the touch enabled navigation model, a new version of the customer record, a new command bar and more. Eric also demonstrates the new Microsoft Dynamics CRM, in Firefox.

No more guessing what to do next. Process guidance, based on industry-leading best practices, helps your sales team easily move from lead to close—faster than ever before. Flexible and configurable, it gives your organization the ability to be agile in the face of change.

A new mobile application keeps salespeople connected to data, team members, and customers. With access to your CRM solution on your iPad or Windows 8 tablet, you have the tools you need to not only look smarter but also to be smarter

The power of Yammer in the context of your task—whether working an opportunity, executing a campaign, or resolving a case—gives you access to the people and resources you need to get things done at the speed of business.

Compared to CRM 2011 the new version includes:

• A new horizontal menu bar that ease user navigation & frees up screen space replacing the CRM left menu and ribbon navigation – read more
• Each CRM module is grouped together in main navigation header including recently viewed items
• Quickly create new CRM records – in the same window! A short form overlay appears enabling new records to be created without changing screen, or opening a new window!
• Associate images with CRM records including contacts and users
• Integrated Bing Maps that dynamically shows the map for the primary record address.
• Skype & Lync integration enabling direct dialling from any phone number field in Dynamics CRM
• Prominent record headers that highlight key data e.g. phone number, status, record owner
• Creates clearer visibility of all parties connected to sales opportunities including: stakeholders, sales team members and competitors
• Collaborate more closely with Yammer enterprise social media integration
• Autosave for CRM record field updates

(P.S. The iPad client for Microsoft Dynamics CRM 2013 is released!

Stay up to date with your customer info even when you’re on the go. Arrive prepared for every appointment, and update your notes, tasks, contacts, accounts, and leads while the details are still fresh in your mind

•Access your activities, accounts, contacts, and leads from an easy-to-use dashboard
•Quickly enter customer data with only a few taps
•Track progress for key performance indicators visually with charts
•Access your personalized views of lists and grids so that you see the data most important to you
•Pin tiles to the app dashboard to get to the info you need quickly

Available in Apple’s AppStore: https://itunes.apple.com/app/microsoft-dynamics-crm/id678800460?mt=8)

Gitex 2013 – Hospitality Solutions

October 17th, 2013

Deyafa Systems has a long association with Synergy Software Systems. Ask for an introduction at our stand.

Their solutions include: Multi-company Food and Beverage solutions from Moreton Bay, a top of the range fine dining, Point of Sale from TCPOS, and the very easy to use Spa software. Their solutions are already integrated with back office systems from Synergy Software Systems (e.g.for Finance, HR and Payroll, and Time and attendance.)

Motorola -The TC55 has landed!

October 10th, 2013

This pocket-sized touch computer looks and feels like a smartphone and has all the rich features and durability workers need to access business-critical applications out in the field or in the warehouse.

The TC55’s Android operating system is enhanced with Motorola Extensions (Mx) to deliver ease-of-use with the enterprise grade security and manageability you expect.

The pocket-sized TC55 touch computer is already causing a
stir amongst mobile enterprise users, with its impressive range
of features that gives workers everything they need to operate
more smartly and enhance customer service.

Designed with field services, sales, merchandising, logistics, postal services, home healthcare and public safety personnel in mind, the TC55 reduces the cost of callouts, improves inventory management and enables real-time tracking and confirmation of deliveries.

IP67 sealing and comprehensive data capture capabilities help workers to operate more smartly and improve customer service.

Included as standard when you purchase the TC55, Service from the Start provides normal wear and tear repair coverage with a dependable three-day repair turnaround time, along with additional service options

U.A.E. and Dubai – is the recession over?

October 10th, 2013

Speaking on a debate panel on the first day of Cityscape Global, Faris Mansour, director of Mubadala Pramerica Real Estate Investors, said emerging markets, moved in short, sharp cycles, reflecting the movement of capital, as proven over the years around the world.
We should expect that to happen here as well, …“And that’s not to say it will fall necessarily as it did before. But it will fall, it will correct and this is something we should all expect to happen and I expect it to happen in the next 18 to 24 months… as capital becomes more expensive globally.”

Mansour said real estate was linked closely to the pricing of capital, which had been at its cheapest rates for about 10 years globally.“We expect that that will change at some point,” he said. “The massive use of capital at emerging markets will eventually raise the cost of capital over time. That cost of capital will have a direct effect on real estate.”
He said investment in the Dubai property market as a result of the Arab spring was also temporary. As seen previously, as soon as the issue of liquidity emerges, that capital would move on to other markets.

On a regional basis, the Middle East saw the strongest rise in prime rents over the last year. Dubai rents have gone up by as much as20% however in property crash prices dropped by up to 60 percentand ares till below 2008 levels. Yet according to Asteco, the commercial sector in Sharjah has been relatively stagnant since 2010, with office rental rates still 64 percent lower than in Q3 2008, with minimal improvements of one percent compared to last year.

Ajman rents are still 31 percent down on Q3 2008. It is a similar picture in Fujairah with rents increasing but still 30 percent lower than the 2008 peak. There is little movement in Um Al Quwain either, rates over the past year increased by just two percent, around 40 percent below their Q3 2008 rates.

So while there is definitely a lot of optimism in the market it is stil very imbalanced across different verticals and there is still lot of uncertainty impacting business confidence – the USA budget deadlock, USA troop withdrawals, uncertain polictical situation in Syria, Libya, Iran, Iraq, Egypt etc. Only today it was reported that Libyan Prime Minsirer Ali Zeidan was taken by force from a hotel in the capital Tripoli and taken to an undisclosed location.

Yet there many new project announcments – the new Dubai canal, GCC said to be planning $109bn of new roads projects, Qatart to rival Dubai with shopping mall expansion. new railways and metro projects. There has also been a huge transformation in Abu Dhabi in recent years, but also in less publicised areas like Fujeirah with massive expansion in its ports to provde alternative option for shipping oil. Much hinges on whether there will be a massive injection to the economy, after the concerned committee makes its decision in November to award Dubai to host the World Expo 2020.

Since the 2008 global financial crisis. Dubai has built on, and operated in accordance with a reputation it worked hard to earn for: excellent infrastructure, modern government services and proper regulations.

A comment that caught the headlines to further emphasise Dubai’s objective to be a leader in providing world-class government services was by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Ruler of Dubai who announced that he will personally host a farewell party to anyone (domestic government departments heads) who fails to proceed with Dubai’s development.

In 2013, the Morgan Stanley Capital International (“MSCI”) upgraded the UAE to “Emerging Market” status from “Frontier Market” and this is expected to attract a new wave of investors, specifically funds with a focus on emerging markets. As Mohammad Sultan Janahi a social affairs commentator from Dubai, put it “In a highly volatile and an increasingly political Middle East, the UAE is doing an excellent job maintaining stability”.

Despite all the moans and groans of the media, those who work here know that Dubai is not such a bad place to be when you look at the rest of the world. On that optimistic note as we approach Eid let me wish you all a happy holiday.

Please note that both Synergy Software Systems and Deyafa Systems offices will be closed from Monday to Wednesday next week.

We will be pleased to meet you at Gitex the following week. See us on:

– The Microsft stand in Hall 7 with out partner BI4Dynamics where we will also be happy to disucss Microsft Dynamics Ax, Dynamics CRM, and SharePoint. (Ask about our education solutions)

– Our own stand nearby, D7, where we will be featuring BSR Analytics for bank regulatory reporting, Prophix CPM, Keyed-in for Project based companies, and our RFID and Biometric solutions for Access control, Asset management and T@A.

CRM 2011 Update 15

October 9th, 2013

Update Rollup 15 is now released and resolves several issues.

REF:
http://support.microsoft.com/kb/2843571
http://www.microsoft.com/en-us/download/details.aspx?id=40341

U.A.E. banishes budget, and consolidation blues with Prophix CPM from Synergy Software Systems Dubai.

October 8th, 2013

It’s budget time for many companies.

Save yourself the headaches, streamline the processes in one integrated solution.
:
Forecasting
Budgetting,
Planning,
Consolidation
Detailed manpower planning,
Report scheduling and analysis,
Graphical workflow engine,
Notifications,
Detailed audit trails,
Ad hoc inquiry drill down, through and across to source data.
Dashboards, and much, much more.

Configurable by Finance – no need to wait for IT to get that report, or to load that data. Link data from multiple systems and use the simple data mapping and conversion tables for currency, account codes, financial periods etc.

What if scenarios, mutliple versions,schedule track the distribution, receipt and approval of use input templates, and let Prophix automaticlaly load and agrregate the data.

If you missed our road shows with Microsoft, then meet us at Gitex or watch a recorded demonstration.