A service pack ‘R’ release is generally considered minor yet the new Ax 2013 R3 release will contain more additional code than the whole of Ax 2009! Microsoft also acquired from Junction Solutions a solution to provide cross-channel visibility between stores, web, and catalog/call center operations.
Retail enhancements include:
A new “Modern Point-of-Sale” – metro-styled POS client designed for mobile clienteling activities. This a completely new, HTML5 based mobile Point-of-Sale (mPOS or New POS as it is sometimes called) has been developed, that runs on Windows, iOS and Android.
A new set of functions for Call Centre sales and improved Catalogue features.
Loyalty Programs and Gift Card handling has been redesigned, enabling these to operate across all companies within the AX database, adding: earning loyalty points based on an activity and new redemption rules. Customer affiliations influencing price/discount.
Enhancements and features have been added to the retail experience with Social integration, additional offers and promotions, kits and cross and up-sell capabilities
In just four years, the Dynamics AX Retail platform has propelled Microsoft to being the 2nd largest retail technology company in the world. If you stop for a second and think about that achievement, and the consider the companies Microsoft is competing against in this space, the complexity of retail solutions in general and the speed with which the retail industry is changing, that is a pretty phenomenal feat.
Join us for a provoking 45 minutes on April 10th, 2014 for Microsoft’s international webinar to see how leading brands are using Microsoft Dynamics AX 2012 R3 to redefine the way people connect to get work done.
Gain first-hand insights from industry leaders such as CFO at Kathmandu, the CIO at Ashley Furniture and IT Director at Kent Corporation on how they are using the new Microsoft Dynamics AX 2012 R3 to creating compelling customer interactions that differentiate them from their competition.
Nigel Montgomery from Gartner will also talk about how business decision makers respond to today’s rapidly changing market conditions and other relevant topics on delivering amazing customer experiences.
Please join us on April 10th 2014; 6.00 PM U.A.E. time for a unique perspective on delivering amazing customer experiences.
Click here to register for the R3 Launch Event Webinar
– No plane tickets required.
Date: April 10, 2014 Time(s):
•Session 1: 11:00 AM (Asia/Singapore)
•Session 2: 3:00 PM (Europe/London)
•Session 3: 12:00 PM (Central Standard Time)
Join the conversation on Twitter: #MSDynAX & #AXR3