With the latest release of Microsoft Social Engagement, salespeople can create leads and opportunities directly from social posts. So now salespeople have a new source for high-quality and timely leads and opportunities that are based specifically on buying signals found in social conversations.
Companies can create end-to-end customer engagements from social posts and teams can monitor social topics. Social analytics is enhanced with text mining, cloud visualization and a social activity map for interactive, global and real-time visibility into social activity. A reimagined user interface for social is data-rich with information at your fingertips, beautiful, intuitive, and easy to use.