In a recent post we announced details about the Linked-in Sales Navigator: http://www.synergy-software.com/blog/?p=5707 following Microsoft’s blockbuster acquisition of LinkedIn last year,
Dynamics 365 will also include features for Human Capital Management (HCM). Earlier this month, Microsoft announced its new Talent application for Dynamics 365 which is scheduled for release from July 2017 as a standalone cloud-based HCM application that includes Human Resources (HR) admin, workforce planning and employee experience capabilities and utilizes Microsoft Common Data Services as the data storage and extensibility model (i.e. it is not directly part of either CRM, and you need to on cloud to use it.).
Some of these capabilities are built out from the HCM capabilities of the Dynamics 365 ERP Operations app / Dynamics AX which will retain that existing functionality.
Microsoft has highlighted two new HCM workflows: for candidate engagement, and for employee on-boarding that will be exclusively available to Dynamics 365 Talent, and that leverage the LinkedIn integration.
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Talent Engagement
When hiring new staff HR teams have many disconnected sources of data: LinkedIn profiles, CV’s, portfolios of work and actual job applications all of which need to be matched to the selection criteria for each role.
Without visibility of a complete candidate profile, time is lost to build up a profile from these various sources, or is wasted on interviewing unsuitable candidates.
Connecting directly to LinkedIn Recruiter, Dynamics 365 Talent will offer a more complete human resources profile that also connects Office 365 and that will make the hiring process more transparent for HR professionals. Using LinkedIn Recruiter, teams will be able to define the criteria for a job role: location, skills, spoken languages and job titles etc to find prospective, matching candidates:
Within the Dynamics 365 Talent interface, hiring managers can easily see what both internal and external recruiters are doing thanks to new integration with LinkedIn. This will for example show which individuals applied for the role, and the current stage of the process for each candidate. Each candidate’s LinkedIn profile, including their application detail, is integrated and accessible directly from Dynamics 365 for HR teams from both desktop and mobile devices.
From this interface to Dynamics 365 Talent, use Office 365 integration to check the availability for all members of the interview team to suggest suitable times to set up interviews in the hiring team’s schedule. Send out Calendar invites from Dynamics 365 to each party and track these and the invitation responses:
Provide feedback about candidates which is shared with everyone involved in the hiring decision within Dynamics 365 Talent to help identify which individual(s) will be made an offer.
Employee On-Boarding
Hiring the right people doesn’t necessarily mean an appointment will be successful and high attrition from new starters is costly in terms of the recruitment costs and lost productivity.
The new, on-boarding experience, provided by Dynamics 365 Talent provides added support to manage these logistics. in the launch event, Microsoft demonstrated how Dynamics 365 will streamline on-boarding processes to help new employees get started so they fit in with the organisation’s culture, and quickly contribute to its growth.
These capabilities include on-boarding templates, that feature a series of activities which need to be completed by HR teams and successful candidates prior to their arrival. For example, this running background checks on the individual and following up references, or getting the candidate to provide their national insurance details, send an employment tax summary from their previous employment, submit visa information, or complete a non-disclosure agreement.
This provides clear visibility from a single interface about the state of readiness for both the candidate, and the organisation ahead of the employment start date. Templates can also be used to share more information that will prepare the individual for their first day. This could include logistical detail such as parking information and building security processes, details of the training they will need to complete and more detail about organisation and its values, e-polices, office access out of hours, claiming expense, reporting absence etc. This content can also provide more information about their role, and how this contributes to the success of the business.
Leveraging LinkedIn integration, the on-boarding template can also introduce the individual to their new work colleagues enabling them to connect with these contacts ahead of their arrival. This will also highlight other contacts within the organisation who they may already know, this can include individuals who attended the same school, or who also worked previously for the same employer. Once defined, adapt each template and re-use for future on-boarding processes.
With access to the respective skills, qualifications and past experiences of staff using LinkedIn data that will enrich Dynamics 365 this will likely evolve to enable individuals to be more accurately matched to projects. It will be interesting to see how this eventually works with the Dynamics 365 project service to go beyond its existing skill ratings functionality. Already it is clear that these new connected capabilities will help organisations to strategically hire the right people and nurture them for mutual success.
LinkedIn announced last month that it had “crossed an important and exciting milestone” by reaching a half billion users across 200 different countries, compared to the 467 million the company reported in October. “A professional community of this size has never existed until now,” noted Aatif Awan, vice president for growth and international products, in a LinkedIn blog post .
The United Arab Emirates, is the country with the most connected users, with an average of 211 connections each, while London is the most connected major city, with an average of 307 connections per user.
