Hyperautomation? Gartner just named hyperautomation as its #1 strategic technology trend for 2020 (from their recently published “Top 10 Strategic Technology Trends for 2020″ report). Hyperautomation was the most discussed topic at Gartner Symposium events over the past 60 days in Orlando, Barcelona, and Goa.
Hyperautomation is the combination of several process automation tools and technologies that increase the ability to automate more work. It starts with robotic process automation (RPA) at its core, and adds artificial intelligence (Al), process mining, analytics, and other advanced tools to expand automation capability. With hyperautomation, an organization can automate more and more knowledge work, and engage everyone to be part of the transformation.
We are excited about hyperautomation because it aligns with how we see the future of Robotic Process Automation (RPA).
Hyperautomation builds on the real success that underlies the phenomenal growth of RPA: ease of automation, speed to outcomes, and a now proven path to applying artificial intelligence (AI) to improve business operations. RPA has delivered digital transformation faster than any other technology by starting with the business first and foremost.
RPA is now moving beyond task-based automation to include support for more complex processes and long running workflows. Software robots can now interact with business users across core business processes, directly impacting customer experience and satisfaction. In other words, a future where anything that can be automated most likely will be.
Hyperautomation is key to scaling sophisticated automation across the enterprise with speed and efficiency
Automation first
An automation first mindset encourages users to imagine a future of work that prioritizes human engagement, creativity, and productivity. C-suites engaging an automation first mindset consider how an integrated workforce of humans and robots can best solve any new problem.
