In the rapidly evolving world of AI, Microsoft Dynamics 365 Business Central leads the way with innovations already adopted by more than 30,000 small and medium-sized businesses.
Powered by next-generation AI, Microsoft Copilot in Dynamics 365 Business Central introduces new ways to streamline workflows, boost productivity, and unlock creativity.
Nine out of ten people want simpler ways to automate daily tasks, Copilot helps to free time so employees can focus on their most meaningful work.
Copilot in Business Central is your everyday AI companion, helping you to speed through tasks, build momentum, and improve the way work gets done. With Copilot, you can:
- Get answers quickly and easily using natural language.
- Spark creativity with creative content ideas.
- Save time by automating tedious, repetitive tasks.
- Anticipate and overcome business challenges.
(Copilot is free with your Business Central licenses, (but Microsoft says it hasn’t ruled out fair-use policies, quotas, or additional pricing in the future.)
Copilot in Power Automate allows open-ended and conversational experiences while authoring flows that use your Business Central data.
- Ask questions and get assistance to improve and change those flows.
- Copilot stays with you in your flow and helps you build, set up, and run an automation on your behalf through a comfortable chat experience.
- Copilot takes your input and provides either documentation, links, or answers in the Copilot chat pane. Most importantly, it makes changes to the structure of the flow based on your natural language description.
According to a Microsoft survey, nine out of 10 workers in those businesses want to use AI to reduce repetitive tasks in their jobs
Forty eight million people now use some element of Power Platform, according to Microsoft. It’s a big number, but one that the company believes could still grow rapidly as the team pushes forward on its latest AI-centric product vision.
The Copilot story already extends across all Power Platform services, but Microsoft plans to move that story further with agents. Agents can take different forms, typically either working alongside a human user or operating autonomously Microsoft has made broad use of the term “agentive” to describe their current vision across Power Platform in which Copilot tools and services can be deployed to take a more active role in business processes.
Agents in Copilot can work in a range of roles and settings, from prompt-driven to autonomous. They will still rely on grounding in data, actions, and permissions through existing Copilot controls.
Copilot Studio, formerly known as Power Virtual Agent, has now been used by 480,000 organizations, according to Microsoft
New agent-building experiences
Agents will be able to work with humans in more modalities soon. For example, a public preview of “Record with Copilot” allows users to go beyond written instructions when training a copilot to build a Power Automate desktop flow for RPA. With the “record” approach, a user navigates a process on their desktop while also speaking to explain the flow. The recording may also allow for the sharing details like screenshots or videos. The Copilot can ingest the various types of content, align them, and create a new flow that groups the elements logically, creates loops where needed, maps data, and accounts for other flow-building tasks.
You still have Studio, you still have Designer, you still build apps, you build workflows. It’s just enriched and turbocharged
IDC estimates that organizations need to develop 1 billion new applications by 2028, Deploying a corps of new AI-based agents could be the answer for Power Platform professionals tasked with meeting the demand for new apps. These agents are expert visual designers, data modelers, security experts, app developers, code generators, this team together with other people co-authoring…is how we’re going to create the billion apps.
